214 results found
-
twin axle as a selection
we are a family of 7, so a twin axle was our only choice
as we are searching and think we have found our perfect campsite, we read in small print, Twin axle not accepted
if you had it already as a narrow down selection, it would make is so much easier to research the sites
1 vote -
Feature truthful reviews. I reviewed this site 2 years ago. This is not featured at all. The owner was far from helpful,rude and offensive.
Don't block the truth. The campsites may pay to be on your website but I won't use you again if my truthful review is removed from view
1 voteWe do not block the truth, but we only show the last 18 months’ reviews.
-
SUGGEST A PHONE NUMBER THAT PEOPLE CAN CONTACT YOU ON WERE THERE IS A PROBLEM LIKE I HAVE BEEN TRYING FOR WEEKS
SOME ONE YOU CAN CONTACT ITS LIKE WE WE WILL TAKE YOUR MONEY BUT NOT SPEAK TO YOU AS YOUR CUSTOMERS ARE NOT WORTH TALKING TO. JUST GIVEN BULL SHIT THE SITE SAY CONTACT PITCH .COM WHAT A JOKE THEN I CANT TALK YOU BECAUSE YOU HAVE MADE SURE YOUR CUSTOMERS FEEL LIKE SCUM WHEN TRYING TO CONTACT YOU
1 voteThanks for your message. Our phone number appears in all booking confirmations and this line is staffed 7 days a week. You can also contact us via our contact form at www.pitchup.com/about/contact/.
-
Have a back to search results link
It may be just my browser, but I put in all my filters, then scroll through the list. If I open one to have a read about it, I can’t navigate back to my search results list. I have to start all over again which is really frustrating!
1 voteThanks for your feedback. Currently all search results launch in a new tab, so it should be possible to return to search results by visiting the new tab. Please let us know if this doesn’t work.
-
Pas de mail ou d'appel suite à une annulation de réservation?
Je n'ai pas d'idée particulière, juste cela serait pas mal de prévenir le client lorsque sa réservation est annulée.
Et non de la découvrir via le paiement qui ne s'est pas effectué.
Pour un leader de je ne sais trop quoi cela est très décevant.
Je ne recommande pas du tout ce site.1 voteNous sommes désolés d’entendre cela. Nous avons contacté le camping pour savoir pourquoi vous n’avez pas été informé de l’annulation et vous assurer que cette question sera résolue sous peu. Mes excuses pour le derangement.
-
add a delete button for a pitch type?
add a delete button for a pitch type?
1 voteThere should be a delete button for the pitch type on the pitch types page. Please contact enquiries@pitchup.com if this doesn’t appear.
-
1 vote
We are sorry you found our email rude.
Minimum allocation requirements are shown in the portal process and we do need a reasonable amount of allocation to ensure our partnership starts on a positive note.
-
Facture
Délivrez une facture en bonne et due forme, SVP.
1 vote -
Show sites that open all year.
When you start to look for a touring site, you come to a page with a filter screen. Press on that and you can check off electric up, showers etc. On the "availability" screen why don't you put on "Open All Year"?
1 vote -
Sort by price Is v important to me
Sort by price Is v important to me
1 voteThis is already available on our search page but you would need to enter dates first.
-
cannot add sites to favourites, click heart and all it says is you have no favourites
When you try to add sites to favourites it just says you have no favourites, tried the heart tried the arrow says same thing
1 vote -
Please review your rating system as we think its very unfair.
We work hard to get a rise and if 1 customer dosent give us a 10 you knock us down a point, you also don't take the parks effect on a customer who has posted comments that are not true.
1 voteThanks for your feedback. The overall rating is based on a simple average, so any reviews greater than or less than the existing score have exactly the same effect on the overall score. All reviews have a comments section which you are able to use to set the record straight, and the customer is not permitted an additional chance to comment.
-
1 vote
-
1 vote
Thanks for your suggestion - we review manager comments, please contact us if you'd like us to investigate https://www.pitchup.com/about/contact/
-
How do I get you off my home screen?
Didn't expect you to cover up all my apps....Help URGENT
1 votePlease follow these instructions to uninstall our web app https://intercom.help/progressier/en/articles/5716452-how-to-uninstall-a-pwa
-
Stop adding unavailable sites
When I enter all my requirements thew searchcengine still offers me sites that are unavailable. This is beyond useless.
1 vote -
fix your search criteria.
most of the search results that came up, once i clicked on them - turns out not even available! a complete waste of my bloody time! also site is sooooooooo slow!
1 vote -
1 vote
These pitch features have now been added as filters to our search page.
-
1 vote
This has now been added at https://www.pitchup.com/favourites/ - thanks for your suggestion.
-
add a 'search by map feature
I really enjoy using your site to book campsites but it would be so much easier for me if you had a 'search by map' feature where I could select a map and zoom level and then see all campsites meeting my filter criteria on the map rather than having to select a campsite then open the map to see where it is.
1 vote
- Don't see your idea?