Help us improve! (provided by Uservoice)

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

Help us improve! (provided by Uservoice)

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  1. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the ability to offer cascading tariffs to the backoffice

    1 vote
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  4. I have a privately owned mobile home on a site in West Wales - would it be possible to add privately owned caravans for rent on this site as I am struggling to find a website with good coverage.

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  5. Great site BTW. I booked 3 nights stay on a site on the Isle of Wight. This was £63.. After I booked .. I went to the ferry booking site.. £124 for the return sailing. I didn't think that a ferry trip across a couple of miles of water could be so expensive. I must admit that if I had done the ferry site first I wouldn't have booked a campsite on I.O.W.
    Can I suggest that you put a advisory pop up Or at least an advisory note to check ferry prices and availability before booking a camp site…

    1 vote
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  6. An option for sites great for paddle sports such as to bring your own kayak or SUP

    1 vote
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  7. Within the pitchup terms make clear a customer who fails to show or in some why causes an issue on the park is blacklisted from booking another holiday via Pitchup.

    No shows are very annoying and as you keep the deposit the park really does loose out in this situations. Knowing they are blacklisted would be something

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. you should have different location areas within the different countries of the area you would actually like to visit, e.g. north wales, south wales, or even more exact an area such as wales, Wrexham

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  10. Hi Support - walking on Air homepage footpath photo needs to be smaller pix resolution - takes too long to load/open.on iphone etc

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  11. 1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. add an EV Charging station tick box for visitors searching for places they can recharge their plug-in car safely.

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  13. Unable to pay by debit card. Card declined is a rather useless user feedback. Tried multiple times but with this response it is just a game of hit and miss.
    I am using my card almost every day for online payments.

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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. It's not an idea , two days ago l booked four days at Wrekin from 14 -18 September . The booking was accepted and l paid in full . I am single . Today l received an email informing me that you don't allow single people and that my booking is cancelled and you will keep a deposit ?
    That's unfair . Your booking form allows 1adult , if there is no singles allowed then why does your admin allow a single person to make the booking in the first place , only then to be told that your booking…

    1 vote
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  15. I decided on a pod when the camping season got a bit cool and I was impressed ,with the site the position of the pod and the heating , which at times got a little too hot , really enjoyed my experience.

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  16. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Multiple positive reviews from posters with only 1 x review seems bit coincidental. Would site owners write their own reviews to encourage business? Something just doesn't feel right about some reviews, very 'samey'

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  18. Make a reservation that you can cancel within a small amount of time

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  19. If I type in New Forest or Peak District it doesn't recognise the location. Search should be enabled by popular search entries not limited to counties. Even if there is a way it is not straightforward/user friendly and the best way is through the standard search bar

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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Enable other payment options for example paying for your desired booking via installments either weekly/fortnightly/or monthly even if it means that the last payment installment is completed a week prior to the dates of your chosen holiday/break

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