Help us improve!

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

Help us improve!

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  1. Amazing site, huge potential...
    I came here as a camper

    The UX is just... like... a blind man into the woods.

    I'm a Product / Service / UX UI / Magic Designer

    HTTP://mikefox.co

    Mike Fox

    1 vote
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  2. When you go to view a site after a filter has been applied, there is no back button, which is very frustrating.

    4 votes
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  3. Las fotos del cámping Playa del ris en Noja no son actuales.

    1 vote
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  4. With a variety of sites offering electric hook ups ranging from 6 amp to 16 amp it would be useful to filter on the amperage offered by sites and appropriate to unit type.

    1 vote
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  5. Good idea pls advertise fully serviced pitches. I am of the older customer and don't want to be carrying water ECT. None of your sites advertised on first page this fact. It would be great to go to your page and see fully serviced. Instead of near beach ECT. Thanks for the opportunity to suggest this. Les

    3 votes
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  6. i Have cancelled the booking directly with South Cliff Holiday Park but the payment has still been taken from my account, please advise?

    5 votes
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  7. Have a variety of payment options available rather than paying in full or taking deposit and the remaining amount before the date of booked holiday;
    For example,
    Having other payment options like paying a certain amount each fortnight or every 4 weeks until the full amount is completely paid prior to the date of the holiday, so people can budget for there holiday

    3 votes
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  8. 1 vote
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  9. HSE state 5 toilets for between 76-100 people on a construction site- its the law! pitch up should only list camp sites (especially pop up sites) on this basis - toilet facilities ate falling way below an acceptable level on this site - lets get it sorted!!

    1 vote
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  10. I booked a campsite based on the distance given to a venue I was attending an event at, where a site came at the top of the list being only 3.1 miles away. I've since looked on google maps and it's apparently 9 miles away, so I think pitchup must be calculating the distance based on a straight line rather the actual distance by car / on foot. This statistic was misleading and didn't clarify on the site, as a result I had to cancel and lost some of my deposit.

    1 vote
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  11. I have just booked an 8 day holiday at Oak View Holiday park and booked an additional car and awning as your website details are not at all clear. This is an additional cost to me of £56.00 and have since found out today that they are. both included. Because I only booked it yesterday I am not entitled to either an amendment or refund for the additional monies spent. I must say I am very disappointed. I appreciate I have booked within the 7 day period, but the amendment is fiscal rather than anything that would affect the main…

    1 vote
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  12. There is no way to ask campsites if they can accommodate specific requests.

    This means that I am not going to risk booking certain campsites as I could lose the 15% deposit if, when I turn up, they are unwilling/unable to accommodate the requests.

    3 votes
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  13. I've booked several times now. For motorhome owners we need to know . . .
    is there water
    is there chemical disposal point
    is there grey water disposal for motorhomes - it is not like a caravan!
    Those things are important to know to select a site. At my last booking there was NO water, NO chemical disposal and NO grey water disposal. Nice site but overpriced without those facilities.

    1 vote
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  14. Within the filter options, there should be an inclusive section for 'Accessible Facilities/Features'.
    This would not only open your figurative doors up to the disabled community, but also those that may be older or those with young children and/or pushchairs.
    Options could include: terrain description, accessible toilets, accessible showers, changing places unit, any paths and their type, local hospitals, safe to play (is it near main road, cliffs, etc), transport links, pool with disabled changing facilities, any hearing loops systems, fridge provided for medication, step free or number of steps, lifts, ramps, any tactile paving, etc.

    There are many ways…

    3 votes
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  15. Iv been struggling to find caravan holidays for my mum who cannot walk up any steps, ideally she needs a caravan with a ramp. I wish all caravans with a ramp & caravan sites that recognise themselves to be disabled friendly would be highlighted straight away without having to click on each caravan site then looking in photos to see and or then ringing camp sites directly to find out. Thanks

    1 vote
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  16. We have a motorhome and it's very frustrating to find a site/pitch then read in the small print that it's campervans only.

    1 vote
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  17. Cant find reviews easy need to research by site name

    1 vote
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  18. 1 vote
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  19. There's a huge difference between campfires on the ground and open fires in raised firepits. Many camp owners don't object the latter, they are less harmful and better contained.

    1 vote
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  20. Enable other payment options for example paying for your desired booking via installments either weekly/fortnightly/or monthly even if it means that the last payment installment is completed a week prior to the dates of your chosen holiday/break

    1 vote
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