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Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

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258 results found

  1. Is there any way we can encourage customers to tell us their estimated

    Please could you add a compulsory time of arrival (ETA) because when we receive the booking from you I still have to ring them up or send an email to ask them their ETA. I know you have it on your system but customers do not seem to be filling it in. Can you help at all?

    2 votes
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  2. Use drop down boxes to select dates as current way to input is really annoying!! The dates jump off when you try and add more makes website irrutating

    3 votes
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  3. Hi Support - walking on Air homepage footpath photo needs to be smaller pix resolution - takes too long to load/open.on iphone etc

    1 vote
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  4. 1 vote
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  5. My wife and I wish to tent at your site on August 3rd for 1 night. Do you have space and do we need to pre-book? Electricity would be nice but not mandatory.

    Thanks,
    Robbin

    1 vote
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  6. Hello, is there anyway I can let our staff log in to update just availability? I don't want to give them my login and password in case they accidentally mess something up!

    1 vote
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  7. Help us fill midweek low season by allowing us to set up offers and promotions for midweek nights.

    1 vote
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  8. the search design is great, shame its not in australia (ie worldwide).

    The key best experience is that you can select a location by 'radius'.

    This saves the user lots of time locating places with in a specific area.

    But once you have selected the radius and a result is offered (0 for australa) the radius is gone. I would like to go directly into my next search (this would save me time from that window).

    Wish you well!

    1 vote
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    Thanks Karin – plans afoot!
    We do have search by radius but only for “point” searches…try Glastonbury or Croyde and you’ll be able to change the radius. If you do a new point-based search it’ll come back.
    Watch this space!

  9. For example, for tourist board accreditation - especially as there is nowhere to add that we are now have our Verified Accommodation certification from the Welsh Tourist Board (there is no 0-5 scale, it's either verified or it isn't)

    1 vote
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  10. Put available dates up first

    2 votes
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    Thanks for your feedback. We already show available dates in calendars within each pitch type on each listing page, and show sites with availability first in search results. Were you having difficulty on the search page or listing page?

  11. 1 vote
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  12. If I had known that there was no swimming pool, shop, bar, restaurant or wifi when I was booking, I would have opted for renting an apartment as a wet field with no facilities in a camper van is not a holiday. It is more of an endurance test. I needed wifi to keep in touch with work and was very inconvenienced by not even having that. Added to that, the tv did not work without wifi so we had to watch DVDs. I am extremely disappointed and feel cheated that I paid almost £100 for a wet field and…

    1 vote
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  13. Allow to search for tent sites that have electric hookup. Spent so much time seaching for sites with electric hook up, only to find its for tourers or caravans.

    21 votes
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  14. I decided on a pod when the camping season got a bit cool and I was impressed ,with the site the position of the pod and the heating , which at times got a little too hot , really enjoyed my experience.

    1 vote
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  15. LATER IN THE YEAR. a MORE COMFORTABLE WAY OF GETTING A CHEAP BREAK SHOULD STILL BE ON PEOPLES MINDS ESPECIALLY IF THEY HAVE NO CHILDREN WITH THEM.

    3 votes
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  16. It would save a lot of time & effort if photos in the gallery could have a button to let them be "live" or "hidden".
    For example, I was in the middle of uploading photos for a new pitch, when they were deleted by Pitchup as I had not completed the pitch yet (because you can't advertise a photo which you have no availability for & rightly so).
    This would save campsite administrators a lot of time and give them more flexibility to test different photos and hopefully increase conversion rates.
    Please vote Yes.
    Thanks

    1 vote
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  17. Many people want to have a holiday that doesn't cost the earth in carbon emissions, putting a search that enables that person to look for somewhere that is off grid, composting loos, close to nature etc will help that person.

    2 votes
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  18. Within the pitchup terms make clear a customer who fails to show or in some why causes an issue on the park is blacklisted from booking another holiday via Pitchup.

    No shows are very annoying and as you keep the deposit the park really does loose out in this situations. Knowing they are blacklisted would be something

    1 vote
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  19. add to search for motorcycle friendly sites. This should also include approach onto site as gravel is not the motorcyclists best friend. Also on sites I need to know that I can park my vehicle next to my tent and whether I am allocated a pitch or I can choose where to pitch in the given field.

    1 vote
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  20. this site is not about wild camping. Do you know what wild camping is about

    1 vote
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