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Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

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40 results found

  1. Distinguish between 'quiet' and 'lively' campsites

    It's an important consideration for all campers

    84 votes
    Under review  ·  4 comments  ·  Admin →
    How important is this to you?

  2. Electric Hook Up

    Allow to search for tent sites that have electric hookup. Spent so much time seaching for sites with electric hook up, only to find its for tourers or caravans.

    21 votes
    Under review  ·  0 comments  ·  Admin →
    How important is this to you?

  3. have a search for tent sites only

    every time I search for a tent site I keep coming up with caravan sites why can#'t people with tent needs find just tent sites.....don't care what other stuff is there when I get there, just need to know I can pitch a tent
    Also sick and tired of keying in Ulverston and getting sites up near keswick and coniston

    16 votes
    1 comment  ·  Admin →
    How important is this to you?
    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    All sites in a tent search will accept tents. They may also accept caravans. You’d like a search for sites that only accept the tent category, and not motorhomes, glamping or tourers. Correct?

    Re Ulverston sites, this is determined by what’s in the address – sometimes a site in an outlying village may have Ulverston as its postal town.

  4. Dog searching

    Dog searches need to be clearer with the option to put down how many dogs you have and find sites that will take that many

    9 votes
    Under review  ·  0 comments  ·  Admin →
    How important is this to you?

  5. include pricing information

    i thinking about perhaps maybe doing lots (like a month or two or until my 3 month visa runs out) of walking, with a tent. How much do I need to budget for "accommodation"?

    8 votes
    0 comments  ·  Admin →
    How important is this to you?

  6. Have a link where you can pay off some of the holiday before being sent a reminder

    A link on your account that allows you to chip away at the full price of the holiday in advance without being asked for money on a set date. Ie pay off £20 her or £40 there a week or fortnight

    7 votes
    0 comments  ·  Admin →
    How important is this to you?

  7. Let users know when a site is not legal.

    There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!

    4 votes
    4 comments  ·  Admin →
    How important is this to you?
    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)

  8. Registered User (i.e. family of 4) Save Pitch Requirements

    I don't want to have to tell the booking engine each time I use it that my tent requires a certain pitch size, nor do I want to say that I am 2 adults and 2 children (and their ages). When I book I generally need the same size pitch with or without electric hookup - so you should be able to remember that and only show me sites that can accommodate me!

    4 votes
    Under review  ·  0 comments  ·  Admin →
    How important is this to you?

  9. Please install a "booking amendment" button on the customer portal

    an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!

    2 votes
    0 comments  ·  Admin →
    How important is this to you?
    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.

  10. n checking availability

    Put available dates up first

    2 votes
    0 comments  ·  Admin →
    How important is this to you?
    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thanks for your feedback. We already show available dates in calendars within each pitch type on each listing page, and show sites with availability first in search results. Were you having difficulty on the search page or listing page?

  11. Add an icon for campervans

    It's not clear whether campervans (e.g. a VW AutoSleeper) are classed as a motorhome or a tourer (which is what? A caravan?) or whether they are not allowed at all.

    2 votes
    2 comments  ·  Admin →
    How important is this to you?

  12. A smaller "view us on pitchup.com" button

    for if you don't have a lot of space to put the banner. Or have a restricted amount of space.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  13. add Live chat

    enable visitors to website to ask questions etc via live chat...try www.click4assistance.co.uk

    2 votes
    Under review  ·  0 comments  ·  Admin →
    How important is this to you?

  14. add tick boxes to the search list...

    ...so that I can select a number of campsites that sound cool and narrow down my search

    2 votes
    Under review  ·  0 comments  ·  Admin →
    How important is this to you?

  15. Enter an ETA that is compulsory

    Is there any way we can encourage customers to tell us their estimated

    Please could you add a compulsory time of arrival (ETA) because when we receive the booking from you I still have to ring them up or send an email to ask them their ETA. I know you have it on your system but customers do not seem to be filling it in. Can you help at all?

    2 votes
    Under review  ·  0 comments  ·  Admin →
    How important is this to you?

  16. It is not at all clear what the policy on dogs is, and really should be!

    1 vote
    1 comment  ·  Admin →
    How important is this to you?

  17. have a map of the counties in a particular place etc. counties in central England

    1 vote
    Under review  ·  0 comments  ·  Admin →
    How important is this to you?

  18. List the facilities properly, NOT amenities

    I've booked several times now. For motorhome owners we need to know . . .
    is there water
    is there chemical disposal point
    is there grey water disposal for motorhomes - it is not like a caravan!
    Those things are important to know to select a site. At my last booking there was NO water, NO chemical disposal and NO grey water disposal. Nice site but overpriced without those facilities.

    1 vote
    Under review  ·  0 comments  ·  Admin →
    How important is this to you?

  19. new feature

    i think it would be a great idea to show the prices per night for a caravan or campervan & per person etc. :)

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  20. Manual entry to avoid duplication

    Sorry about the rush. Need a way of entering information as a booking from a manager to avoid the potential for duplication. We take some bookings direct (apols but that's like) and i'd like a way of putting that info into the system (for record keeping, safety etc). Any thoughts?

    Great job guys.

    John

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thanks John – we’ll look into this but it’s unlikely we’d be able to build something soon. We do recommend ring-fencing a subset of pitches as our allocation, to avoid double bookings and avoid the need to synchronise other booking channels.

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