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Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

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22 results found

  1. It's an important consideration for all campers

    85 votes
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  2. every time I search for a tent site I keep coming up with caravan sites why can#'t people with tent needs find just tent sites.....don't care what other stuff is there when I get there, just need to know I can pitch a tent
    Also sick and tired of keying in Ulverston and getting sites up near keswick and coniston

    23 votes
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    All sites in a tent search will accept tents. They may also accept caravans. You’d like a search for sites that only accept the tent category, and not motorhomes, glamping or tourers. Correct?

    Re Ulverston sites, this is determined by what’s in the address – sometimes a site in an outlying village may have Ulverston as its postal town.

  3. It would be helpful if you could filter by pitch size I've looked at a campsite only to find the pitch size is too small for my tent

    10 votes
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  4. Dog searches need to be clearer with the option to put down how many dogs you have and find sites that will take that many

    9 votes
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  5. i thinking about perhaps maybe doing lots (like a month or two or until my 3 month visa runs out) of walking, with a tent. How much do I need to budget for "accommodation"?

    8 votes
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  6. 6 votes
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  7. There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!

    5 votes
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    Thank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)

  8. ...so that I can select a number of campsites that sound cool and narrow down my search

    2 votes
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  9. an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!

    4 votes
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    1 comment  ·  Admin →
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    Thank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.

  10. Cross Key's site Sommerton states this site is Adults Only but camping bank holiday weekend and there are children here!

    2 votes
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    Under review  ·  1 comment  ·  Admin →
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  11. You appear to have changed the booking area of the website considerably over the last few weeks/months and I have to say it is not working for me.

    Firstly there is some sort of bug that if I change the dates (for example I am booking different sites back to back for one week, or different trips) then it randomly defaults back to the first dates I had searched with and the availability and pricing is wrong.

    This may be used error, but I also cannot find all the old filters - electric hoopkup, campfires permitted, dogs permitted - meaning…

    1 vote
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  12. There's a huge difference between campfires on the ground and open fires in raised firepits. Many camp owners don't object the latter, they are less harmful and better contained.

    1 vote
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  13. Pitchup is a great idea, it needs to be bigger though! It needs to be the Booking.com or airbnb of camping.

    Suggest you mobilise Pitchup customers to help you scale.

    Provide a money off voucher to customers for every campsite they recruit onto Pitchup.

    Put together a new section that has a campsite recruitment form in a range of languages that campers can give/send to campsites.

    By giving cash back you can encourage people to do a campsite recruitment drive to make their next holiday cheaper.

    Replicate the airbnb/uber ratings model, so no-showers are marked down. Giving PitchUp a real…

    1 vote
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  14. Please can you add a search feature for sites where continental touring caravans (caravans built with the door on the right-hand side) ARE permitted.

    1 vote
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  15. Skegness fields site seems to accommodate twin wheeler Motorhome and cab and trailers units as they have 5 onsite this week (posted this because when booking it says no tag axle)and maybe deterring others 👍

    1 vote
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  16. We like to give customers the option to donate £1-£5 to the AONB who look after the beutiful landsacpe that surrounds out site and upon which many of of our campers stroll. A simple dropdown box would suffice. Clearly we'd ask you to allow for this post commission calculation!

    1 vote
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  17. 1 vote
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    1 comment  ·  Admin →
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  18. 1 vote
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  19. cannot save new settings? no save button

    1 vote
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  20. i think it would be a great idea to show the prices per night for a caravan or campervan & per person etc. :)

    1 vote
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