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Help us improve!

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

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262 results found

  1. I have a privately owned mobile home on a site in West Wales - would it be possible to add privately owned caravans for rent on this site as I am struggling to find a website with good coverage.

    1 vote
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  2. I looked at your listed sites for greater London and I think it would be a good idea to list whether or not they are in any charging zones ie-emissions zone.

    1 vote
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  3. There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!

    4 votes
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    Thank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)

  4. add an EV Charging station tick box for visitors searching for places they can recharge their plug-in car safely.

    1 vote
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  5. 6 votes
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  6. 1 vote
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  7. 1 vote
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  8. Fantastic website - really useful, but I had to keep swapping from one listing to another to compare campsites, which got a bit confusing as I was looking at 13 favourites! It would be great to see several listings at once to compare key features & narrow down my choices.

    3 votes
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  9. 10 votes
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  10. Dear everybody,

    We are a team of 6 people, in different parts of France (Paris, Caen, Nice, Vannes, Poitiers) and are used to work in customer relation.

    Best regards,

    Anne Etourneau

    We'd love to help you to spread your website on french territory.

    If you're interested please get in touch, ready to give you all information you could need.

    7 votes
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  11. I have recently stayed at your site and it was the worst site I have ever been on. People shouting kids screaming cars revving wheelspinning late at night.
    Then when you go you have to be gone by 10 am and if not then a person on a quad bike starts saying you have 5mins or charged for day

    1 vote
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  12. Rapid Live Chat Providers UK providers Trained Live Chat Operators for your websites 24*7 with FREE LIVE CHAT SOFTWARE & FREE TRIAL Period for first month to Increase your sales inquiry through Live Chat Support UK http://www.rapidlivechat.co.uk/

    1 vote
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  13. Rapid Live chat software Company provides Trained Live Chat Operators for your websites 24*7 http://www.rapidlivechat.co.uk/ in order to increase your sales inquiry through Live Chat Support and also FREE TRIAL PERIOD for first month through Live Chat Support.

    4 votes
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  14. Currently, when adding allocation via the Batch Update button, you put the total number that you'd like to put on a given date or date range (let's call this "ultimate" number).

    It would also be good having an option to increase/decrease the number of units over that date range (let's call this "relative" number).

    This would allow managers to amend the allocation for the units by the same amount for all of them rather than having to calculate the new "ultimate" number of units based on how many are left after having already been sold.

    Example: on 01/01 I have…

    1 vote
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  15. To complement the email asking customers to submit a review, it would also be worth considering having it in hard copy that sites could print out as many have information points with leaflets that customers pick up.

    Following this theme, it would also be good to consider organizing Pitchup signs for hard-to-find campsites and wall plaques that campsites could put up to advertise Pitchup.

    1 vote
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  16. Quality of Accommodation - What does this mean? If someone stays in a site owned static caravan, for example, is the person is rating the caravan itself? Or the whole site, which would surely fall under 'Overall'. if someone was staying in a tent, what would they then be rating?

    Maybe a little message shown to the user when they are reviewing to remind them what they are actually scoring for that particular section.

    Also, if a site does not advertise to offer a WiFi connection, then a rating should not be allowed to be given, a N/A rating would…

    1 vote
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  17. 1 vote
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  18. We like to give customers the option to donate £1-£5 to the AONB who look after the beutiful landsacpe that surrounds out site and upon which many of of our campers stroll. A simple dropdown box would suffice. Clearly we'd ask you to allow for this post commission calculation!

    1 vote
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  19. With the huge growth in pre-erected units and huts etc it would make sense to be able to take these deposits at the time of booking and not upon arrival. People expect this to happen up front and it avoids awkward discussions upon arrival as well as unneccesary administration in a busy reception

    1 vote
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    We would need to consider carefully the refund mechanism and also that Pitchup.com wouldn’t have visibility of the criteria. In the event of a dispute it would need to be clear that Pitchup.com wouldn’t be able to arbitrate. We’ll look into this.

  20. It would prove helpful when trying to promote our site through social media etc..

    1 vote
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