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Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

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151 results found

  1. Good idea pls advertise fully serviced pitches. I am of the older customer and don't want to be carrying water ECT. None of your sites advertised on first page this fact. It would be great to go to your page and see fully serviced. Instead of near beach ECT. Thanks for the opportunity to suggest this. Les

    3 votes
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  2. Have a variety of payment options available rather than paying in full or taking deposit and the remaining amount before the date of booked holiday;
    For example,
    Having other payment options like paying a certain amount each fortnight or every 4 weeks until the full amount is completely paid prior to the date of the holiday, so people can budget for there holiday

    3 votes
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  3. There is no way to ask campsites if they can accommodate specific requests.

    This means that I am not going to risk booking certain campsites as I could lose the 15% deposit if, when I turn up, they are unwilling/unable to accommodate the requests.

    5 votes
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  4. Within the filter options, there should be an inclusive section for 'Accessible Facilities/Features'.
    This would not only open your figurative doors up to the disabled community, but also those that may be older or those with young children and/or pushchairs.
    Options could include: terrain description, accessible toilets, accessible showers, changing places unit, any paths and their type, local hospitals, safe to play (is it near main road, cliffs, etc), transport links, pool with disabled changing facilities, any hearing loops systems, fridge provided for medication, step free or number of steps, lifts, ramps, any tactile paving, etc.

    There are many ways…

    6 votes
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  5. I booked a campsite based on the distance given to a venue I was attending an event at, where a site came at the top of the list being only 3.1 miles away. I've since looked on google maps and it's apparently 9 miles away, so I think pitchup must be calculating the distance based on a straight line rather the actual distance by car / on foot. This statistic was misleading and didn't clarify on the site, as a result I had to cancel and lost some of my deposit.

    2 votes
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  6. 1 vote
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  7. HSE state 5 toilets for between 76-100 people on a construction site- its the law! pitch up should only list camp sites (especially pop up sites) on this basis - toilet facilities ate falling way below an acceptable level on this site - lets get it sorted!!

    1 vote
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  8. I have just booked an 8 day holiday at Oak View Holiday park and booked an additional car and awning as your website details are not at all clear. This is an additional cost to me of £56.00 and have since found out today that they are. both included. Because I only booked it yesterday I am not entitled to either an amendment or refund for the additional monies spent. I must say I am very disappointed. I appreciate I have booked within the 7 day period, but the amendment is fiscal rather than anything that would affect the main…

    1 vote
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  9. Cant find reviews easy need to research by site name

    1 vote
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  10. There's a huge difference between campfires on the ground and open fires in raised firepits. Many camp owners don't object the latter, they are less harmful and better contained.

    4 votes
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  11. 1 vote
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  12. Pitchup is a great idea, it needs to be bigger though! It needs to be the Booking.com or airbnb of camping.

    Suggest you mobilise Pitchup customers to help you scale.

    Provide a money off voucher to customers for every campsite they recruit onto Pitchup.

    Put together a new section that has a campsite recruitment form in a range of languages that campers can give/send to campsites.

    By giving cash back you can encourage people to do a campsite recruitment drive to make their next holiday cheaper.

    Replicate the airbnb/uber ratings model, so no-showers are marked down. Giving PitchUp a real…

    1 vote
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  13. I have an Apple phone and would love a Pitch Up App

    57 votes
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  14. Aangezien de camping, met al zijn voorzieningen gesloten is, waarom betalen wij dan nog steeds de volle prijs. Er staat toch niets tegenover ?

    1 vote
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  15. 1 vote
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  16. An option for sites great for paddle sports such as to bring your own kayak or SUP

    1 vote
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  17. I know your firm is the uk, however having a Union Flag after the address in Dumfries Scotland followed by a union flag/jack instead of a Saltire. Please consider the separate flags for each of the home countries ir Welsh Dragon, England St George cross & Ni Flag. I think this would encourage people to use the site as they would be better informed. When I see the union flag after the Scottish address it puts me off using your site.

    7 votes
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  18. Please can you add a search feature for sites where continental touring caravans (caravans built with the door on the right-hand side) ARE permitted.

    1 vote
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  19. It would be helpful if you could filter by pitch size I've looked at a campsite only to find the pitch size is too small for my tent

    14 votes
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  20. We have small campervan and a mini awning for storage. We have noticed that we are often required to pay the same as someone with a large caravan and a car or a much larger motor home. We don’t need drainage, just an EHU. Also often then asked to pay extra for our mini awning. Perhaps small campervans, not requiring drainage etc, could be classed separately to the much larger units.

    3 votes
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