Please install a "booking amendment" button on the customer portal
an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!
Guy Walker
shared this idea
Thank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.
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Annemarie Brown
commented
Amending a booking is not great. I have contacted the site through the link on the booking confirmation. The site has told me I now must contact Pitchup to ensure the correct balance is taken when my balance is due, but there is no facility for me to do so. Everything on Pitch up directs me to contact the site. Your site on my booking list says the information will not be updated if I have contacted the site. Very confusing