It's not an idea , two days ago l booked four days at Wrekin from 14 -18 September . The booking was accepted and l paid in full . I am single . Today l received an email informing me that you don't allow single people and that my booking is cancelled and you will keep a deposit ?
That's unfair . Your booking form allows 1adult , if there is no singles allowed then why does your admin allow a single person to make the booking in the first place , only then to be told that your booking is cancelled and your keeping a deposit . That's not fair . The information on the confirmation email , says you don't accept group booking of two or more , nothing mentioned about a single booking not being allowed .
I would still like to take up the booking , if not then please refund the whole amount , £80 .
Douglas w
Douglas Powell
supported this idea
·
It's not an idea , two days ago l booked four days at Wrekin from 14 -18 September . The booking was accepted and l paid in full . I am single . Today l received an email informing me that you don't allow single people and that my booking is cancelled and you will keep a deposit ?
That's unfair . Your booking form allows 1adult , if there is no singles allowed then why does your admin allow a single person to make the booking in the first place , only then to be told that your booking is cancelled and your keeping a deposit . That's not fair . The information on the confirmation email , says you don't accept group booking of two or more , nothing mentioned about a single booking not being allowed .
I would still like to take up the booking , if not then please refund the whole amount , £80 .
Douglas w