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172 results found

  1. Have a back to search results link

    It may be just my browser, but I put in all my filters, then scroll through the list. If I open one to have a read about it, I can’t navigate back to my search results list. I have to start all over again which is really frustrating!

    1 vote
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    Completed  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thanks for your feedback. Currently all search results launch in a new tab, so it should be possible to return to search results by visiting the new tab. Please let us know if this doesn’t work.

  2. not recieving email confirmations at all checked email adress and checked email junk

    1 vote
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  3. Have a search option for non-electric and electric

    For campers only wanting electric it his a pain to sift through and find electric pitches

    10 votes
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  4. hire a professional translator for your Dutch website.

    Unfortunately, your Dutch website is full of errors and parts of the website are still in English. This greatly impacts the image Dutch users have of Pitchup. May I suggest you start working with a professional translator (such as myself) to create a clear and attractive website for the Dutch market?

    1 vote
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    Completed  ·  0 comments  ·  Admin →
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  5. Text message when pitch is booked

    Keeping tabs on pitch allocation can be made a lot easier if pitchup were able to send a text message to a registered mobile number whenever a booking is made so there is less chance of double bookings and/or extra pitches can be added, most park managers are not able to be sat in front of the computer all day and may only get to check on e-mails & bookings later on in the day.

    2 votes
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  6. It's frustrating wading through lots of sites how are they listed, is it price availability or rating I like to pick the best in an area

    Listing by rating

    3 votes
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  7. Show your prices as per person per night NOT for 2 adults!

    We recently visited Riddings Wood campsite nr Alfreton and when we got there we had to pay DOUBLE because of your misleading information. This is causing them and their customers no end of hassle and I believe may be ILLEGAL.

    1 vote
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  8. There is a camp site in Rush North County Dublin, Ireland not listed

    I'm trying to find it and cant, McNally's Caravan Park.
    Wanted to send this info to visiting friends in the UK.
    Thanks -its the only one in the Dublin area.

    1 vote
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  9. I have a problem with the "Serien-Update Preise/Kontingent" function.

    i get the message "Gültiges Start- und Enddatum erforderlich." (valid dates needed).
    What can be the reason, i tried allready different dates?

    1 vote
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    4 comments  ·  Admin →
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  10. Ipad checkout - poor !

    Tried 4 times to checkout on ipad and entered all info and at the end just said....processing and no success message or email confirmation. As a result I am calling the site directly which means pitch up do not get the commission for the sale. Urgent fix and bug check needed by the developer I think as must be costing you a fortune in lost revenue

    1 vote
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    2 comments  ·  Admin →
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  11. your contact form is not recognizing email addresses

    5 votes
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  12. pitch.com works more accurately as I made a booking through the site and it ended up doubld booking me

    Be more accurate to avoid customer disappointment.....took my deposit and the campsite phoned us the next day saying there was no availability and couldn't understand why your site was saying there was availability and allowed us to book....very disappointed family and no contact for refund as yet

    1 vote
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  13. Would be helpful to campers if said whether you had hook ups for electric

    12 votes
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  14. I have entered two email addresses, message comes up "enter valid email"

    1 vote
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  15. ensure bookings are actually passed on to campsite

    i made a booking with youselves on the 3rd april ref 3glz9qhz when i rang the campsite yesterday to pay the balance they had no record of receiving the booking from you,luckily they had space available,so where has my £9.30 gone to,terrible service and i can no longer trust your site

    1 vote
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  16. All Calendars Saved

    This message comes up and covers the page I am working on
    I find that I can only delete one section at a time.
    This is time consuming and amazingly irritating!
    Please tell me how I can stop this section of information appearing at all.

    1 vote
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  17. Single sex not accepted?!

    We're not "single-sex" and we have young kids but this put us off this place. Wtf? I assume this means homophobic only?

    1 vote
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    Completed  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Dear Ian,

    Thank you for your email in connection with Bude Holiday Resort and I am sorry that this incident has given you cause to complain.

    I can now confirm that “single-sex bookings are not accepted” in their notices section should actually read as “single-sex group bookings are not accepted.”

    This is in line with their features page on our website and was an error which has now been corrected.

    I informed the site upon receipt of your email to make them aware of the mistake on their page.

    Once again please accept our apologies and thank you for taking the time to write to us.

    Pitchup.com

  18. suggest you get your system out, just sent me a new password and still cant log in with it

    1 vote
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  19. a sorting criteria whereby you can search by price and location

    1 vote
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  20. make the mobile part of the website more compatible with windows phone

    Please provide a drop down list for selecting booking dates on all platforms. Virtually impossible to get a date accepted using windows. Not good if your on the road.

    1 vote
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