pitch.com works more accurately as I made a booking through the site and it ended up doubld booking me
Be more accurate to avoid customer disappointment.....took my deposit and the campsite phoned us the next day saying there was no availability and couldn't understand why your site was saying there was availability and allowed us to book....very disappointed family and no contact for refund as yet
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jackie
shared this idea
We understand that the campsite has been in touch to resolve this and refunded your deposit. Please contact us on enquiries@pitchup.com if you need any more help.
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icu derby commented
And again not your fault.
You don’t answer the issue - you just point that someone else has fixed the issue
And offer for them. To contact you.
But having been through your customer service is frustrating a little like your answers to these comments you asked for