Help us improve! (provided by Uservoice)

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

Help us improve! (provided by Uservoice)

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  1. i Have cancelled the booking directly with South Cliff Holiday Park but the payment has still been taken from my account, please advise?

    3 votes
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  2. 3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
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  4. 2 votes
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  5. Many people want to have a holiday that doesn't cost the earth in carbon emissions, putting a search that enables that person to look for somewhere that is off grid, composting loos, close to nature etc will help that person.

    2 votes
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  6. We are not camper vans we need to sit on grass - our tents are on wheels as per a trailer tent. We take up less space than a car and trailer. However we are being rejected from bookings and no refunds given - A contact the site (before booking ) option should be clearly available on each site page.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. ...so that I can select a number of campsites that sound cool and narrow down my search

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes
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  9. enable visitors to website to ask questions etc via live chat...try www.click4assistance.co.uk

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. ive lost money booking with you...
    its not a lot, granted, and i'm not going to chase you for £1.50 but this rather an unfair practice to customers in my position.
    As a single person I booked a nights camping at Hendra in Newquay as it was the cheapest that was available on your site.
    The booking went through, my account was debited and the following day i received a phone call from Hendra telling me they are a family site and do not accept booking from individuals.
    I was refunded, but not the full amount. I assume that was…

    2 votes
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  11. 2 votes
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  12. The ability to remove sites that you've ruled out from your search results.

    2 votes
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  13. 2 votes
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  14. Put available dates up first

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback. We already show available dates in calendars within each pitch type on each listing page, and show sites with availability first in search results. Were you having difficulty on the search page or listing page?

  15. Is there any way we can encourage customers to tell us their estimated

    Please could you add a compulsory time of arrival (ETA) because when we receive the booking from you I still have to ring them up or send an email to ask them their ETA. I know you have it on your system but customers do not seem to be filling it in. Can you help at all?

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. for if you don't have a lot of space to put the banner. Or have a restricted amount of space.

    2 votes
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  17. It's not clear whether campervans (e.g. a VW AutoSleeper) are classed as a motorhome or a tourer (which is what? A caravan?) or whether they are not allowed at all.

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. The more info on a page the more the punter get's confused- too much info can cause a 'l give up feeling'
    Suggest you consider many of your ' readers' were born before the advent of computers- make it simple

    2 votes
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  19. I Pod App

    2 votes
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  20. Or a link option to enable all bookings put through yr site?

    1 vote
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