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260 results found

  1. n checking availability

    Put available dates up first

    2 votes
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    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thanks for your feedback. We already show available dates in calendars within each pitch type on each listing page, and show sites with availability first in search results. Were you having difficulty on the search page or listing page?

  2. Enter an ETA that is compulsory

    Is there any way we can encourage customers to tell us their estimated

    Please could you add a compulsory time of arrival (ETA) because when we receive the booking from you I still have to ring them up or send an email to ask them their ETA. I know you have it on your system but customers do not seem to be filling it in. Can you help at all?

    2 votes
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  3. Please install a "booking amendment" button on the customer portal

    an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!

    2 votes
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    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.

  4. How about replying to messages that site owners send to pitchup ?

    For years I have submitted amendment requests via the Pitchup portal; no-one ever did anything about them and I always had to contact a "Manager". Recently, the "Manager" suggested I contact them direct...guess what ?!

    I sent my request on 28/7...no reply
    I chased it on 7/8...no reply
    It's now 12/8 so what do I do ?!

    I understand that people might be on holiday but have you heard of the auto-reply/auto-responder ?????

    2 votes
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  5. Get climbing spots for places to go section

    1 vote
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  6. Get cycling routes for places to go section

    1 vote
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  7. "See what Pitchup is doing in your area to care for the Environment"

    Pitchup hosts various clean-ups of national parks or trails that could use the litter pick-up. BBQ for volunteers. At all times, Pitchup encourages care for nature, the beauty of the UK.

    1 vote
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  8. "Top Ten Touring Tips"

    Inspired by caravancamping.co.uk...or maybe the homepage offers "touring tip of the day" submitted by John Johnson. Similar to google's tip of the day.

    1 vote
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  9. Show me when and where the wildflowers are

    Load as "events" perhaps with months, locations, photos.

    1 vote
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  10. add horticultural activities and sites, perhaps from RHS

    1 vote
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  11. add a section on mountain trekking or skiing

    1 vote
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  12. add battlefields from before 991!

    Some of the great Viking battles preceding this should be included - all the Alfredian ones.

    1 vote
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  13. add a section for vintage vw campervan hire. A section detailing locations for hiring these classic

    Vintage VW campervans, airstream caravans, yurts and tipees: - alternative types of camping and where they can be found.

    1 vote
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  14. Section for renting camping equipment

    1 vote
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  15. value for money

    how about putting sites on that people think are real value for money as it is getting more expensive

    1 vote
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  16. have a situations vacant for campsite, were currently looking for cleaner & maintaince persons

    1 vote
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  17. implement site safety grading

    Show level of site safety facilities.
    Criteria to include eg nearest or miles to nearest chemist / doctor / hospital / rescue centre / point of contact. Fire safety / proper 1st aid facillities (not just an "off the shelf 1st ade kit) / nominated trained 1st aiders / life saving equipment particularly where there's water and the condition of all the above equipment and facillites.

    1 vote
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  18. any campsites hat like poets

    new to your site

    1 vote
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  19. I thought you had a search key for sites that let over 16s camp by themselves?

    Could you put that on? Its a nightmare finding a place where nice post GCSE 16 year olds can go without their parents.

    1 vote
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  20. Take a look at how the map works when using an iPad

    It is Very difficult to close in on a location on the map using the arrows and magnifying glasses, need to improve this as the map option is very useful

    1 vote
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