172 results found
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Feature truthful reviews. I reviewed this site 2 years ago. This is not featured at all. The owner was far from helpful,rude and offensive.
Don't block the truth. The campsites may pay to be on your website but I won't use you again if my truthful review is removed from view
1 voteWe do not block the truth, but we only show the last 18 months’ reviews.
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1 vote
We’ve resent your confirmation – please check your spam/junk again also.
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hire a professional translator for your Dutch website.
Unfortunately, your Dutch website is full of errors and parts of the website are still in English. This greatly impacts the image Dutch users have of Pitchup. May I suggest you start working with a professional translator (such as myself) to create a clear and attractive website for the Dutch market?
1 vote -
It's frustrating wading through lots of sites how are they listed, is it price availability or rating I like to pick the best in an area
Listing by rating
3 votesYou can choose sort by rating or price from the sort menu, or use dates to filter available.sites.
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Show your prices as per person per night NOT for 2 adults!
We recently visited Riddings Wood campsite nr Alfreton and when we got there we had to pay DOUBLE because of your misleading information. This is causing them and their customers no end of hassle and I believe may be ILLEGAL.
1 voteAccording to your booking you booked for two people and paid the correct price. Please contact enquiries@pitchup.com if you were charged more.
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Have a search option for non-electric and electric
For campers only wanting electric it his a pain to sift through and find electric pitches
10 votesThis has now been added as a filter to our search page.
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There is a camp site in Rush North County Dublin, Ireland not listed
I'm trying to find it and cant, McNally's Caravan Park.
Wanted to send this info to visiting friends in the UK.
Thanks -its the only one in the Dublin area.1 voteThanks for your suggestion – we already list this campsite but under North Beach: https://www.pitchup.com/campsites/Republic-of-Ireland/Republic-of-Ireland/Dublin_Region/Dublin/north-beach-caravan-and-camping-park/
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I have a problem with the "Serien-Update Preise/Kontingent" function.
i get the message "Gültiges Start- und Enddatum erforderlich." (valid dates needed).
What can be the reason, i tried allready different dates?1 voteThis problem has now been fixed. Please feel free to reply to Val’s emails should you need any more support.
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Ipad checkout - poor !
Tried 4 times to checkout on ipad and entered all info and at the end just said....processing and no success message or email confirmation. As a result I am calling the site directly which means pitch up do not get the commission for the sale. Urgent fix and bug check needed by the developer I think as must be costing you a fortune in lost revenue
1 voteThanks for reporting this: the problem should now be fixed. We’ve added a separate suggestion for multiple pitches.
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Text message when pitch is booked
Keeping tabs on pitch allocation can be made a lot easier if pitchup were able to send a text message to a registered mobile number whenever a booking is made so there is less chance of double bookings and/or extra pitches can be added, most park managers are not able to be sat in front of the computer all day and may only get to check on e-mails & bookings later on in the day.
2 votes -
pitch.com works more accurately as I made a booking through the site and it ended up doubld booking me
Be more accurate to avoid customer disappointment.....took my deposit and the campsite phoned us the next day saying there was no availability and couldn't understand why your site was saying there was availability and allowed us to book....very disappointed family and no contact for refund as yet
1 voteWe understand that the campsite has been in touch to resolve this and refunded your deposit. Please contact us on enquiries@pitchup.com if you need any more help.
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1 vote
Apologies for the inconvenience: this should be fixed now.
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5 votes
Apologies for the inconvenience: this should be fixed now.
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ensure bookings are actually passed on to campsite
i made a booking with youselves on the 3rd april ref 3glz9qhz when i rang the campsite yesterday to pay the balance they had no record of receiving the booking from you,luckily they had space available,so where has my £9.30 gone to,terrible service and i can no longer trust your site
1 vote -
All Calendars Saved
This message comes up and covers the page I am working on
I find that I can only delete one section at a time.
This is time consuming and amazingly irritating!
Please tell me how I can stop this section of information appearing at all.1 vote -
Single sex not accepted?!
We're not "single-sex" and we have young kids but this put us off this place. Wtf? I assume this means homophobic only?
1 voteDear Ian,
Thank you for your email in connection with Bude Holiday Resort and I am sorry that this incident has given you cause to complain.
I can now confirm that “single-sex bookings are not accepted” in their notices section should actually read as “single-sex group bookings are not accepted.”
This is in line with their features page on our website and was an error which has now been corrected.
I informed the site upon receipt of your email to make them aware of the mistake on their page.
Once again please accept our apologies and thank you for taking the time to write to us.
Pitchup.com
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1 vote
Thanks for your feedback. Please note all passwords are case sensitive and must be entered in exactly the format shown in the email. If the password is still not working, please write to us at http://www.pitchup.com/about/contact/ and we will investigate.
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1 vote
Please see the search panel on the left where can filter by price and location. To sort by price, use the drop-down menu at the top right.
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make the mobile part of the website more compatible with windows phone
Please provide a drop down list for selecting booking dates on all platforms. Virtually impossible to get a date accepted using windows. Not good if your on the road.
1 voteApologies for the delay on this, but this bug should now be fixed.
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Make it clearer on your website how to enter prices and allocations for Static caravans
After a relatively successful trial of using your bookings portal for our campsite I decided to try adding one of our static caravans to your website. I managed to enter the details however I can find no way of entering available dates or prices?
1 voteIt’s the same process you use for the campsite – one of our account managers will give you a ring today.
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