40 results found
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Fix payment page booking bug (page refreshes)
There's a JS error in all desktop and mobile browsers. Nobody can book. On pressing 'Book Now' the payment form is shown briefly, then the page redirects to listing. You can stop the form refreshing by pressing <Esc> key quicky, but the ability to enter card details is disabled. Also the page shows 'Your stay is no longer available'
1 voteThanks for the bug report. This is actually for sold-out units only: we are working on a fix for this.
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Check information
Cross Key's site Sommerton states this site is Adults Only but camping bank holiday weekend and there are children here!
1 vote -
List the facilities properly, NOT amenities
I've booked several times now. For motorhome owners we need to know . . .
is there water
is there chemical disposal point
is there grey water disposal for motorhomes - it is not like a caravan!
Those things are important to know to select a site. At my last booking there was NO water, NO chemical disposal and NO grey water disposal. Nice site but overpriced without those facilities.1 vote -
Staying at skegness fields and you advertised no twin axels but they have them on site also cab and trailer units here too
Skegness fields site seems to accommodate twin wheeler Motorhome and cab and trailers units as they have 5 onsite this week (posted this because when booking it says no tag axle)and maybe deterring others 👍
1 vote -
Scale up! With customer help!
Pitchup is a great idea, it needs to be bigger though! It needs to be the Booking.com or airbnb of camping.
Suggest you mobilise Pitchup customers to help you scale.
Provide a money off voucher to customers for every campsite they recruit onto Pitchup.
Put together a new section that has a campsite recruitment form in a range of languages that campers can give/send to campsites.
By giving cash back you can encourage people to do a campsite recruitment drive to make their next holiday cheaper.
Replicate the airbnb/uber ratings model, so no-showers are marked down. Giving PitchUp a real…
1 vote -
Enable popular locations eg new forest, Peak District
If I type in New Forest or Peak District it doesn't recognise the location. Search should be enabled by popular search entries not limited to counties. Even if there is a way it is not straightforward/user friendly and the best way is through the standard search bar
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1 vote
Thank you for your feedback: is this on the green calendar in the campsite listing page?
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staff log in with less admin rights?
Hello, is there anyway I can let our staff log in to update just availability? I don't want to give them my login and password in case they accidentally mess something up!
1 vote -
Allow us to add accreditation logos
For example, for tourist board accreditation - especially as there is nowhere to add that we are now have our Verified Accommodation certification from the Welsh Tourist Board (there is no 0-5 scale, it's either verified or it isn't)
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1 vote
Please could you let us know which campsite? Campsites enter their own allocation on Pitchup.com so if you’ve booked then it should be open.
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fix your website!
i search for hull, east yorkshire i get solihull, i search for yorkshire i get gloucstershire, i search north east england i get dorset? WTH?? i click to choose region - there is no map?? options show sort by price in one window, not in the next.... a really good idea guys and would have saved me a shed load of time but your site is rubbish!
1 voteCan’t replicate any of these faults. Maybe could you provide some links?
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make the location selection more detailed
you should have different location areas within the different countries of the area you would actually like to visit, e.g. north wales, south wales, or even more exact an area such as wales, Wrexham
1 voteThese sub-locations are listed in the “location” tab on the left-hand side of all search pages. Is this the sort of thing you’re requesting?
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Change Name
can you please edit our campsite name to Stonehenge Campsite
1 voteWe can change the name but facebook likes can only be attached to one URL, so these would be lost. Please confirm you still wish to go ahead. Could you also please amend your listing to clarify whether electric is included in the pod and campervan pitch: if so the extra should not be applied to those pitch types and the cost needs to be built into the pitch type. Please also state the policy on pup tents, awnings and gazebos for all pitch types. Thanks.
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correct the filter
After inputting the dates in and available campsites are displayed once you choose the one you like it then tells you your dates are unavailable. Waste of time.
1 voteThis is normally a temporary issue when the campsite owner has just updated their allocation, or someone else has bought the last remaining pitch before you reach the final page. Are you seeing this on other pages or just Bucklegrove?
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1 vote
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badges
cannot save new settings? no save button
1 voteThere is no need to save badges – the code is auto generated and you simply copy and paste and add to your site. Please see the instructions above the badges.
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1 vote
Each campsite has dog restrictions noted under amenities if the manager has specified them. Are you looking for additional detail?
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new feature
i think it would be a great idea to show the prices per night for a caravan or campervan & per person etc. :)
1 voteThe prices can vary pretty often so the way we do this is to return the prices by date after you enter your details – have you tried this?
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Manual entry to avoid duplication
Sorry about the rush. Need a way of entering information as a booking from a manager to avoid the potential for duplication. We take some bookings direct (apols but that's like) and i'd like a way of putting that info into the system (for record keeping, safety etc). Any thoughts?
Great job guys.
John
1 voteThanks John – we’ll look into this but it’s unlikely we’d be able to build something soon. We do recommend ring-fencing a subset of pitches as our allocation, to avoid double bookings and avoid the need to synchronise other booking channels.
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have a "show all reviews" page - that can be searched on
It'd be really useful to be able to workback fromthe reviews to a campsite, rather than find a capsite, then look at the reviews...
0 votes
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