40 results found
-
Distinguish between 'quiet' and 'lively' campsites
It's an important consideration for all campers
84 votes -
Electric Hook Up
Allow to search for tent sites that have electric hookup. Spent so much time seaching for sites with electric hook up, only to find its for tourers or caravans.
21 votes -
have a search for tent sites only
every time I search for a tent site I keep coming up with caravan sites why can#'t people with tent needs find just tent sites.....don't care what other stuff is there when I get there, just need to know I can pitch a tent
Also sick and tired of keying in Ulverston and getting sites up near keswick and coniston14 votesAll sites in a tent search will accept tents. They may also accept caravans. You’d like a search for sites that only accept the tent category, and not motorhomes, glamping or tourers. Correct?
Re Ulverston sites, this is determined by what’s in the address – sometimes a site in an outlying village may have Ulverston as its postal town.
-
Dog searching
Dog searches need to be clearer with the option to put down how many dogs you have and find sites that will take that many
9 votes -
include pricing information
i thinking about perhaps maybe doing lots (like a month or two or until my 3 month visa runs out) of walking, with a tent. How much do I need to budget for "accommodation"?
8 votesThanks Yael. Were you looking for a general guide or specific sites? You can find all of our bookable sites’ pricing by searching for your dates on the home page.
-
Have a link where you can pay off some of the holiday before being sent a reminder
A link on your account that allows you to chip away at the full price of the holiday in advance without being asked for money on a set date. Ie pay off £20 her or £40 there a week or fortnight
6 votesThanks for your suggestion. Currently we are working on way to pay in full, but will evaluate this idea later in the year.
-
Let users know when a site is not legal.
There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!
4 votesThank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)
-
Registered User (i.e. family of 4) Save Pitch Requirements
I don't want to have to tell the booking engine each time I use it that my tent requires a certain pitch size, nor do I want to say that I am 2 adults and 2 children (and their ages). When I book I generally need the same size pitch with or without electric hookup - so you should be able to remember that and only show me sites that can accommodate me!
4 votes -
Please install a "booking amendment" button on the customer portal
an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!
2 votesThank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.
-
n checking availability
Put available dates up first
2 votesThanks for your feedback. We already show available dates in calendars within each pitch type on each listing page, and show sites with availability first in search results. Were you having difficulty on the search page or listing page?
-
Add an icon for campervans
It's not clear whether campervans (e.g. a VW AutoSleeper) are classed as a motorhome or a tourer (which is what? A caravan?) or whether they are not allowed at all.
2 votesA tourer is a touring caravan. Normally we find that campervans are accepted where motorhomes are. Do you find many campsite owners make this distinction?
-
A smaller "view us on pitchup.com" button
for if you don't have a lot of space to put the banner. Or have a restricted amount of space.
2 votesDo you have a particular size you’d like?
-
add Live chat
enable visitors to website to ask questions etc via live chat...try www.click4assistance.co.uk
2 votes -
add tick boxes to the search list...
...so that I can select a number of campsites that sound cool and narrow down my search
2 votes -
Enter an ETA that is compulsory
Is there any way we can encourage customers to tell us their estimated
Please could you add a compulsory time of arrival (ETA) because when we receive the booking from you I still have to ring them up or send an email to ask them their ETA. I know you have it on your system but customers do not seem to be filling it in. Can you help at all?
2 votes -
1 vote
Each campsite has dog restrictions noted under amenities if the manager has specified them. Are you looking for additional detail?
-
1 vote
-
List the facilities properly, NOT amenities
I've booked several times now. For motorhome owners we need to know . . .
is there water
is there chemical disposal point
is there grey water disposal for motorhomes - it is not like a caravan!
Those things are important to know to select a site. At my last booking there was NO water, NO chemical disposal and NO grey water disposal. Nice site but overpriced without those facilities.1 vote -
new feature
i think it would be a great idea to show the prices per night for a caravan or campervan & per person etc. :)
1 voteThe prices can vary pretty often so the way we do this is to return the prices by date after you enter your details – have you tried this?
-
Manual entry to avoid duplication
Sorry about the rush. Need a way of entering information as a booking from a manager to avoid the potential for duplication. We take some bookings direct (apols but that's like) and i'd like a way of putting that info into the system (for record keeping, safety etc). Any thoughts?
Great job guys.
John
1 voteThanks John – we’ll look into this but it’s unlikely we’d be able to build something soon. We do recommend ring-fencing a subset of pitches as our allocation, to avoid double bookings and avoid the need to synchronise other booking channels.
- Don't see your idea?