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Help us improve!

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

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245 results found

  1. Maybe I'm just being dim but I can't see a Share button anywhere. I've found a campsite I'm interested in and want to send it to my friends but currently we copy the campsite name and they have to search for it, which doesn't seem very slick

    3 votes
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  2. I have set the twin axle filter but it still comes up with sites that do not permit twin axle vehicles. Most annoying.

    3 votes
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  3. Within the filter options, there should be an inclusive section for 'Accessible Facilities/Features'.
    This would not only open your figurative doors up to the disabled community, but also those that may be older or those with young children and/or pushchairs.
    Options could include: terrain description, accessible toilets, accessible showers, changing places unit, any paths and their type, local hospitals, safe to play (is it near main road, cliffs, etc), transport links, pool with disabled changing facilities, any hearing loops systems, fridge provided for medication, step free or number of steps, lifts, ramps, any tactile paving, etc.

    There are many ways…

    3 votes
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  4. 3 votes
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  5. We have small campervan and a mini awning for storage. We have noticed that we are often required to pay the same as someone with a large caravan and a car or a much larger motor home. We don’t need drainage, just an EHU. Also often then asked to pay extra for our mini awning. Perhaps small campervans, not requiring drainage etc, could be classed separately to the much larger units.

    3 votes
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  6. Fantastic website - really useful, but I had to keep swapping from one listing to another to compare campsites, which got a bit confusing as I was looking at 13 favourites! It would be great to see several listings at once to compare key features & narrow down my choices.

    3 votes
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  7. LATER IN THE YEAR. a MORE COMFORTABLE WAY OF GETTING A CHEAP BREAK SHOULD STILL BE ON PEOPLES MINDS ESPECIALLY IF THEY HAVE NO CHILDREN WITH THEM.

    3 votes
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  8. Live Chat Support for Websites is very Important but it only takes time to install live chat, More thing is that,
    it is important to wisely choose the Trained Live Chat Operators which helps to Increase the sales leads.
    Etc: Rapid Live Chat Software helps to Chat 24*7 Hours or days to your website visitors, More information please visit http://www.rapidlivechat.co.uk/

    3 votes
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  9. 3 votes
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  10. Lots of parks only sell caravans, why not identify them

    3 votes
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  11. Hi, myself & my boyfriend will be touring Cornwall in a Campervan for a week and found it frustrating that we had to book each campsite separately! A 'touring' option where you can pay one deposit and plan your route would be very helpful!

    Also an App would be even better ;)

    Thanks,
    Nicky

    3 votes
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  12. I think will be easier for site managers to send us their testimonials on Pitchup.com site or even better through their extranet- by completing a form (very simple) on their extranet- or a link to a landing page with a form to complete. The point of this to have like an “action call” bottom to encourage them to send their testimonial and to make it easy and fast…

    3 votes
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  13. 3 votes
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  14. There is no way to ask campsites if they can accommodate specific requests.

    This means that I am not going to risk booking certain campsites as I could lose the 15% deposit if, when I turn up, they are unwilling/unable to accommodate the requests.

    3 votes
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  15. Have a variety of payment options available rather than paying in full or taking deposit and the remaining amount before the date of booked holiday;
    For example,
    Having other payment options like paying a certain amount each fortnight or every 4 weeks until the full amount is completely paid prior to the date of the holiday, so people can budget for there holiday

    3 votes
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  16. It would be good if sites, especially sites on farm land could offer a metal detecting area .

    3 votes
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  17. I looked up Wild Camping, and the page was good. But when I clicked on places in England, the ones near me weren't Wild Camping sites at all! We've just been wild camping at a site with a compost toilet, a watering can shower, one cold water tap and that was it - fantastic! In the middle of a woodland. This is the type of place we'd like to go back to, but you don't seem to have that kind of place??

    3 votes
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  18. Many people want to have a holiday that doesn't cost the earth in carbon emissions, putting a search that enables that person to look for somewhere that is off grid, composting loos, close to nature etc will help that person.

    2 votes
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  19. I would find it so helpful to be able to search availability across an extended period when I am flexible on dates (eg search for any seven nights between 1st and 31st august) At the moment I would love to book a last minute break over the school holidays (and would have booked a school holiday break earlier) and can go any time in august and am flexible on location. I can only search specific dates at the moment which makes searching difficult as I have to keep retrying with different dates.

    2 votes
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  20. Have staff available to tell people to shut up after 1030 pm people ignored this some going on until 1 in morning. Yurts especially being very loud showing no consideration for others. Staff should warn these people.

    2 votes
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