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213 results found

  1. answer chat messages

    1 vote
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  2. put a telephone number on your webpage!

    1 vote
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  3. more people to talk to online

    i never in the time i have been on have had a reply from them

    1 vote
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    Completed  ·  0 comments  ·  Admin →

  4. Contact

    How do I contact the owners of Oxney Lodge Farm?

    1 vote
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    0 comments  ·  Admin →

  5. problem

    I have an idea, sort your site out it jumps to a green and blue screen when viewing sites.

    1 vote
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    Completed  ·  1 comment  ·  Admin →

  6. your mobile app shows a calendar. your full website has no calendar

    1 vote
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    Completed  ·  1 comment  ·  Admin →

  7. add ability to see what is available this weekend.

    I think the site is awesome. But as we need accomodation for this weekend, for a tent, it appears I have to search each one individually. It's great at showing what is available in the next two weeks, but not specifically for this weekend. Unless I missed it...

    1 vote
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    Completed  ·  0 comments  ·  Admin →

  8. make the location selection more detailed

    you should have different location areas within the different countries of the area you would actually like to visit, e.g. north wales, south wales, or even more exact an area such as wales, Wrexham

    1 vote
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    Completed  ·  0 comments  ·  Admin →

  9. Location

    at the top of the location tab put the full address of the campsite, and on the home page for the campsite include the contact details, is not straight forward finding contact details
    many campsites can appear to be booked but when you call they have cancellations so it's always worth having telephone numbers
    many of the campsite that are showing availability on your site are actually booked but that is obviosuly due to the campsite not updating their info.
    i like the map and 10 mile radius search function
    thanks for a very useful website, happy camping! Olivia

    1 vote
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    0 comments  ·  Admin →

  10. fix your website!

    i search for hull, east yorkshire i get solihull, i search for yorkshire i get gloucstershire, i search north east england i get dorset? WTH?? i click to choose region - there is no map?? options show sort by price in one window, not in the next.... a really good idea guys and would have saved me a shed load of time but your site is rubbish!

    1 vote
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    Completed  ·  0 comments  ·  Admin →

  11. Not sure how well the search facility works based on dates.

    I have put in for 4 nights from Wed. 30th July. The site came up with a number of sites which I thought meant they had availability for the dates I have requested. However, quite a number do not have anything available, e.g. Seaview Haven Site is fully booked.

    1 vote
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    0 comments  ·  Admin →

  12. Detailed pricing re extras

    Admission fees for swimming. Is that price per day per session or per holiday?

    1 vote
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  13. camp on a farm

    put our tent up

    1 vote
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    0 comments  ·  Admin →

  14. hairdryer in the shower block when its built

    Fabulous place to stay mine host was fundabar ! Nothing was too much trouble and even assisted with the porterage ! Had a fabulous relaxing time loved the privacy and the campfires, would definitely return and recommend to friends see you next year .

    1 vote
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    0 comments  ·  Admin →

  15. stop making the whole world Devon

    when I do a search for a camp site within 60 miles of Glasgow, or anywhere else in the UK, don't show camp sites in Devon.

    1 vote
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    Completed  ·  0 comments  ·  Admin →

  16. Have a system where customers can pay the full amount

    Why can't customers pay the full amount on booking, and then pitch up transfer the money less the %15 commission to the owners bank account?
    This would stop campers especially tents from just not turning up, when we have been turning people away as we are fully booked.

    1 vote
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    0 comments  ·  Admin →

  17. great site i went last wk&my 2girls were not to be seen most of the time they were out playing in the fields!

    would be great to have some sort of play area but in all fairnesss the kids just love going around the campsite&fields!!

    1 vote
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    0 comments  ·  Admin →

  18. Lack of booking confirmation to campsites.

    Our booking details had not been passed onto campsite and so were not expecting us when we arrived. Site owner advised us that this was not the first time that Pitch Up had not let them know of bookings taken!! The site owners and ourselves, (both your customers) have been let down with lack of customer service. Perhaps this needs to be looked into and corrected before anymore unnecessary errors occur?

    1 vote
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    0 comments  ·  Admin →
    Completed  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thank you for your feedback. We track delivery of all booking confirmations (you will also see the site’s email address at the top of the same confirmation you received), and all bookings are also visible in the park’s own Pitchup.com account. We will follow up with Quex Caravan Park as to why they are not receiving this but normally this is due to a campsite’s spam filter. Apologies for any inconvenience.

  19. Offer Refund on deposit

    If no response to emails or phone calls are made about booking and then campsite does not allow admission because of their lack of communication, and where as the time restriction on late arrival is not stated, booking fee should be rightfully refunded

    1 vote
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    0 comments  ·  Admin →

  20. Add a column to your down load repoer

    To show balance remaining to be paid by the customer to the campsite

    1 vote
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    Completed  ·  1 comment  ·  Admin →
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