Skip to content

Help us improve!

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

Help us improve!

Categories

JUMP TO ANOTHER FORUM

(thinking…)

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

213 results found

  1. suggest you get your system out, just sent me a new password and still cant log in with it

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  2. Single sex not accepted?!

    We're not "single-sex" and we have young kids but this put us off this place. Wtf? I assume this means homophobic only?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    Completed  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Dear Ian,

    Thank you for your email in connection with Bude Holiday Resort and I am sorry that this incident has given you cause to complain.

    I can now confirm that “single-sex bookings are not accepted” in their notices section should actually read as “single-sex group bookings are not accepted.”

    This is in line with their features page on our website and was an error which has now been corrected.

    I informed the site upon receipt of your email to make them aware of the mistake on their page.

    Once again please accept our apologies and thank you for taking the time to write to us.

    Pitchup.com

  3. All Calendars Saved

    This message comes up and covers the page I am working on
    I find that I can only delete one section at a time.
    This is time consuming and amazingly irritating!
    Please tell me how I can stop this section of information appearing at all.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  4. ensure bookings are actually passed on to campsite

    i made a booking with youselves on the 3rd april ref 3glz9qhz when i rang the campsite yesterday to pay the balance they had no record of receiving the booking from you,luckily they had space available,so where has my £9.30 gone to,terrible service and i can no longer trust your site

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  5. I have entered two email addresses, message comes up "enter valid email"

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  6. pitch.com works more accurately as I made a booking through the site and it ended up doubld booking me

    Be more accurate to avoid customer disappointment.....took my deposit and the campsite phoned us the next day saying there was no availability and couldn't understand why your site was saying there was availability and allowed us to book....very disappointed family and no contact for refund as yet

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  7. Enable popular locations eg new forest, Peak District

    If I type in New Forest or Peak District it doesn't recognise the location. Search should be enabled by popular search entries not limited to counties. Even if there is a way it is not straightforward/user friendly and the best way is through the standard search bar

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  8. Ipad checkout - poor !

    Tried 4 times to checkout on ipad and entered all info and at the end just said....processing and no success message or email confirmation. As a result I am calling the site directly which means pitch up do not get the commission for the sale. Urgent fix and bug check needed by the developer I think as must be costing you a fortune in lost revenue

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →

  9. I have a problem with the "Serien-Update Preise/Kontingent" function.

    i get the message "Gültiges Start- und Enddatum erforderlich." (valid dates needed).
    What can be the reason, i tried allready different dates?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  Admin →

  10. There is a camp site in Rush North County Dublin, Ireland not listed

    I'm trying to find it and cant, McNally's Caravan Park.
    Wanted to send this info to visiting friends in the UK.
    Thanks -its the only one in the Dublin area.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  11. Show your prices as per person per night NOT for 2 adults!

    We recently visited Riddings Wood campsite nr Alfreton and when we got there we had to pay DOUBLE because of your misleading information. This is causing them and their customers no end of hassle and I believe may be ILLEGAL.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  12. Uninformative error when card is declined

    Unable to pay by debit card. Card declined is a rather useless user feedback. Tried multiple times but with this response it is just a game of hit and miss.
    I am using my card almost every day for online payments.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  13. Variable extras priced per stay

    Be able to price variable extras per stay for one-off costs such as fees which are only payable in peak season but not charged during other period.

    There is currently no "priced per stay" option for adding the price to variable extras.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  14. Allow more than 10 sites to be seen on the Spanish map at one time

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  15. add an EV Charging station tick box for searches

    add an EV Charging station tick box for visitors searching for places they can recharge their plug-in car safely.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  16. hire a professional translator for your Dutch website.

    Unfortunately, your Dutch website is full of errors and parts of the website are still in English. This greatly impacts the image Dutch users have of Pitchup. May I suggest you start working with a professional translator (such as myself) to create a clear and attractive website for the Dutch market?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  17. not recieving email confirmations at all checked email adress and checked email junk

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  18. add a marker at reservation line in the export file to track the cancel booking

    add a marker at reservation line in the export file to track the cancel booking.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →

  19. Fix payment page booking bug (page refreshes)

    There's a JS error in all desktop and mobile browsers. Nobody can book. On pressing 'Book Now' the payment form is shown briefly, then the page redirects to listing. You can stop the form refreshing by pressing <Esc> key quicky, but the ability to enter card details is disabled. Also the page shows 'Your stay is no longer available'

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  1 comment  ·  Admin →

  20. twin axle as a selection

    we are a family of 7, so a twin axle was our only choice

    as we are searching and think we have found our perfect campsite, we read in small print, Twin axle not accepted

    if you had it already as a narrow down selection, it would make is so much easier to research the sites

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Admin →
1 2 … 7 9 11
  • Don't see your idea?