159 results found
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City tax on booking confirmation
The site Camp Vodenca
https://pitchup.my.salesforce.com/001D000001xOrC1
reported that the current “Total cost” shown on booking confirmations often confuses guests, who frequently do not realize that city taxes are not included and must be paid on-site.Although the note “Excludes city tax (paid on arrival)” is present, around 98% of guests are still unaware, causing issues at check-in.
The site suggests making the information clearer, for example by replacing “Total cost” with “Partial price” or adding an asterisk or more prominent warning about local taxes.
Informed that “Total cost” is shown on the booking confirmation because it refers to the total amount…
1 vote -
marcale@ik.me
Veuillez a l 'avenir interdire les avis de personnes qui ne se présente pas cela est injuste vis a vis de l'hôte. Comment voulez vous avoir un service de confiance si des personnes mal intentionné vous critique sans êtes passé ni avoir communiqué avec vous .
1 vote -
becki@watkins.org.uk
I recently saw an advert (on Facebook) for a campsite holding a New Year's Eve party and wondered if it could be possible to search for special events being held at campsites. I'd love to see if other sites are also offering NYE parties. (Could also include Halloween, bonfire night, Easter, summer solstice, etc.)
1 vote -
Tell campsites there is no way I'd pay some of their prices, just for a one man hiking tent. I can book a bed and breakfast cheaper
A price for hikers. We take up no room. And often only want a little water, to then move on.
People do not like wild campers, we do that for free. Personally I'd rather use a campsite that's reasonably priced for a night's pitch.But not at some of these utterly ludicrous costs.
Camping / hiking isn't supposed to cost a second mortgage1 vote -
Make all reviews by person visible.
When following a recognised tourist route and you find a useful review from somebody else on that route it would be very useful to see other reviews they may have left. This would help with selecting sites further along the route, and give you more custom in the process.
1 vote -
badges
cannot save new settings? no save button
1 voteThere is no need to save badges – the code is auto generated and you simply copy and paste and add to your site. Please see the instructions above the badges.
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1 vote
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1 vote
Please could you let us know which campsite? Campsites enter their own allocation on Pitchup.com so if you’ve booked then it should be open.
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Add a "donations" field to the payment process
We like to give customers the option to donate £1-£5 to the AONB who look after the beutiful landsacpe that surrounds out site and upon which many of of our campers stroll. A simple dropdown box would suffice. Clearly we'd ask you to allow for this post commission calculation!
1 voteGenerally we try to remove fields from the booking form to prevent customers abandoning the booking, but this might work on the confirmation page.
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Staying at skegness fields and you advertised no twin axels but they have them on site also cab and trailer units here too
Skegness fields site seems to accommodate twin wheeler Motorhome and cab and trailers units as they have 5 onsite this week (posted this because when booking it says no tag axle)and maybe deterring others 👍
1 vote -
New Search Feature
Please can you add a search feature for sites where continental touring caravans (caravans built with the door on the right-hand side) ARE permitted.
1 vote -
Scale up! With customer help!
Pitchup is a great idea, it needs to be bigger though! It needs to be the Booking.com or airbnb of camping.
Suggest you mobilise Pitchup customers to help you scale.
Provide a money off voucher to customers for every campsite they recruit onto Pitchup.
Put together a new section that has a campsite recruitment form in a range of languages that campers can give/send to campsites.
By giving cash back you can encourage people to do a campsite recruitment drive to make their next holiday cheaper.
Replicate the airbnb/uber ratings model, so no-showers are marked down. Giving PitchUp a real…
1 vote -
....revert to your old website.
You appear to have changed the booking area of the website considerably over the last few weeks/months and I have to say it is not working for me.
Firstly there is some sort of bug that if I change the dates (for example I am booking different sites back to back for one week, or different trips) then it randomly defaults back to the first dates I had searched with and the availability and pricing is wrong.
This may be used error, but I also cannot find all the old filters - electric hoopkup, campfires permitted, dogs permitted - meaning…
2 votes -
expand to australia, love it!, but ....
the search design is great, shame its not in australia (ie worldwide).
The key best experience is that you can select a location by 'radius'.
This saves the user lots of time locating places with in a specific area.
But once you have selected the radius and a result is offered (0 for australa) the radius is gone. I would like to go directly into my next search (this would save me time from that window).
Wish you well!
1 voteThanks Karin – plans afoot!
We do have search by radius but only for “point” searches…try Glastonbury or Croyde and you’ll be able to change the radius. If you do a new point-based search it’ll come back.
Watch this space! -
0 votes
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0 votes
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hire someone (me) to travel around the country reviweing different tent sites
the title says it all;)
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0 votes
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have a "show all reviews" page - that can be searched on
It'd be really useful to be able to workback fromthe reviews to a campsite, rather than find a capsite, then look at the reviews...
0 votes
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