Help us improve! (provided by Uservoice)

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

Help us improve! (provided by Uservoice)

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  1. Dear everybody,

    We are a team of 6 people, in different parts of France (Paris, Caen, Nice, Vannes, Poitiers) and are used to work in customer relation.

    Best regards,

    Anne Etourneau

    We'd love to help you to spread your website on french territory.

    If you're interested please get in touch, ready to give you all information you could need.

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Campsite managers should be able to host their blog on pitchup.com

    6 votes
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  3. 6 votes
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  4. when selecting an event or activity I am presented with a set of campsites near the location of this event or activity. But I am not shown where the activity itself is.

    6 votes
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  5. When I go camping, I want to know where am I going to sleep. This is quickly followed by what am I going to eat.

    6 votes
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  6. When users are giving scores about various camp-sites, they are asked to score in the relevant areas: Overall, Location, Value for money, Quality of Accommodation, Facilities/Activities, Customer Service, Child Friendliness, Cleanliness and WiFi.

    When campers are giving these scores, they should be asked to give the reasons behind their score. This would help site owners to constantly improve their facilities and services they offer. For example, if an individual has had a good stay on which ever site they have stayed on, they could leave good scores (i.e. 9 or 10) for all areas. This does not, however, allow the…

    6 votes
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  7. Dog searches need to be clearer with the option to put down how many dogs you have and find sites that will take that many

    6 votes
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  8. despite entering January dates in your search engine - Stes that wern't open until March/April had dropped through the filters - perhaps amend your settings accordingly

    5 votes
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  9. 5 votes
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  10. Reviews of latest products, customer feedback about best shops to use, discussion forum, etc.

    5 votes
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  11. 5 votes
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  12. 5 votes
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  13. Add under the overall score for the site review, ie 9.4 the number of reviews which have been used to make this. eg 9.4 from 30 reviews. Gives people a better understanding how true the headline score is.

    5 votes
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  14. 4 votes
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  15. I had booked a stay at a holiday park in Devon. This has today been cancelled by the holiday park due to Covid 19. The holiday park stated that because I booked through Pitchup that Pitchup were responsible for refunding me. Pitchup have refused. They have refused to refund me and have offered me 'future credit'. Future credit in these times of uncertainty is absurd. We don't know if we are going to have any airlines left, let alone camping-booking websites. Why should Pitchup keep my money when it was not me that cancelled the holiday. Future credit is ridiculous;…

    4 votes
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  16. I don't want to have to tell the booking engine each time I use it that my tent requires a certain pitch size, nor do I want to say that I am 2 adults and 2 children (and their ages). When I book I generally need the same size pitch with or without electric hookup - so you should be able to remember that and only show me sites that can accommodate me!

    4 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 4 votes
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Rapid Live chat software Company provides Trained Live Chat Operators for your websites 24*7 http://www.rapidlivechat.co.uk/ in order to increase your sales inquiry through Live Chat Support and also FREE TRIAL PERIOD for first month through Live Chat Support.

    4 votes
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  19. A very important consideration is cleanliness and facilities in the amenity block so this would be a useful award to show

    4 votes
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  20. I know your firm is the uk, however having a Union Flag after the address in Dumfries Scotland followed by a union flag/jack instead of a Saltire. Please consider the separate flags for each of the home countries ir Welsh Dragon, England St George cross & Ni Flag. I think this would encourage people to use the site as they would be better informed. When I see the union flag after the Scottish address it puts me off using your site.

    4 votes
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