243 results found
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Use the Saltire Flag for Scottish Sites, & similar flags for Wales, Wales & N Ireland
I know your firm is the uk, however having a Union Flag after the address in Dumfries Scotland followed by a union flag/jack instead of a Saltire. Please consider the separate flags for each of the home countries ir Welsh Dragon, England St George cross & Ni Flag. I think this would encourage people to use the site as they would be better informed. When I see the union flag after the Scottish address it puts me off using your site.
4 votes -
Show Loo of the Year Awards on listings
A very important consideration is cleanliness and facilities in the amenity block so this would be a useful award to show
4 votes -
Motorhomes
If you do not allow motorhomes take the picture off your site it is misleading
4 votes -
4 votes
Thanks for the suggestion! Have you seen our ‘etiquette’ blog post from last year? http://www.pitchup.com/blog/2010/aug/27/camping-tips-etiquette-checklist-camping-holidays/
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4 votes
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make a hour cancellation possible without payment.
Make a reservation that you can cancel within a small amount of time
4 votes -
Fix ferry listings
The map search view shows ferries at "Sharpness Old Docks" and "Lydney Harbour".
There''s definitely no ferry anywhere at Sharpness and I can find no evidence to suggest there's one at Lydney either.
These markers should be removed.
4 votes -
Add an option to allow sites to be hidden from searches
There are some sites I'd like to exclude from searches for various reasons however there's no way to exclude or hide sites
4 votes -
Offer an 'unlike' or 'Hide' button, for pitches that do not suit your requirements!
So many 'dog friendly' pitches have dog breed restrictions on them and as a family with staffys it is hard to remember which sites allow them and which do not when I am searching. A simple option to hide the ones that I cannot use would be really helpful. I'm sure this option would come in handy for many other uses too.
4 votes -
Let users know when a site is not legal.
There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!
4 votesThank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)
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There is no obvious back button
When you go to view a site after a filter has been applied, there is no back button, which is very frustrating.
4 votes -
Registered User (i.e. family of 4) Save Pitch Requirements
I don't want to have to tell the booking engine each time I use it that my tent requires a certain pitch size, nor do I want to say that I am 2 adults and 2 children (and their ages). When I book I generally need the same size pitch with or without electric hookup - so you should be able to remember that and only show me sites that can accommodate me!
4 votes -
4 votes
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4 votes
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Rethink your policies
I had booked a stay at a holiday park in Devon. This has today been cancelled by the holiday park due to Covid 19. The holiday park stated that because I booked through Pitchup that Pitchup were responsible for refunding me. Pitchup have refused. They have refused to refund me and have offered me 'future credit'. Future credit in these times of uncertainty is absurd. We don't know if we are going to have any airlines left, let alone camping-booking websites. Why should Pitchup keep my money when it was not me that cancelled the holiday. Future credit is ridiculous;…
4 votes -
Metal detecting
It would be good if sites, especially sites on farm land could offer a metal detecting area .
3 votes -
Roof top tent option
Due to increased popularity coukd you start including roof top tents as an option, so the sites are aware and can site you accordingly...
3 votes -
Combine multiple stays into one touring trip !
Hi, myself & my boyfriend will be touring Cornwall in a Campervan for a week and found it frustrating that we had to book each campsite separately! A 'touring' option where you can pay one deposit and plan your route would be very helpful!
Also an App would be even better ;)
Thanks,
Nicky3 votes -
Pitch Sizes and Options
We have small campervan and a mini awning for storage. We have noticed that we are often required to pay the same as someone with a large caravan and a car or a much larger motor home. We don’t need drainage, just an EHU. Also often then asked to pay extra for our mini awning. Perhaps small campervans, not requiring drainage etc, could be classed separately to the much larger units.
3 votes -
List caravan park where I can buy a caravan
Lots of parks only sell caravans, why not identify them
3 votes
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