137 results found
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Motorhomes
If you do not allow motorhomes take the picture off your site it is misleading
4 votes -
4 votes
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There is no obvious back button
When you go to view a site after a filter has been applied, there is no back button, which is very frustrating.
4 votes -
Fix ferry listings
The map search view shows ferries at "Sharpness Old Docks" and "Lydney Harbour".
There''s definitely no ferry anywhere at Sharpness and I can find no evidence to suggest there's one at Lydney either.
These markers should be removed.
4 votes -
4 votes
Thanks for the suggestion! Have you seen our ‘etiquette’ blog post from last year? http://www.pitchup.com/blog/2010/aug/27/camping-tips-etiquette-checklist-camping-holidays/
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4 votes
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Metal detecting
It would be good if sites, especially sites on farm land could offer a metal detecting area .
3 votes -
add a "Comparison" feature to help users narrow down their options.
Fantastic website - really useful, but I had to keep swapping from one listing to another to compare campsites, which got a bit confusing as I was looking at 13 favourites! It would be great to see several listings at once to compare key features & narrow down my choices.
3 votes -
add battlefields from before 991!
Some of the great Viking battles preceding this should be included - all the Alfredian ones.
3 votes -
List caravan park where I can buy a caravan
Lots of parks only sell caravans, why not identify them
3 votes -
Pitch Sizes and Options
We have small campervan and a mini awning for storage. We have noticed that we are often required to pay the same as someone with a large caravan and a car or a much larger motor home. We don’t need drainage, just an EHU. Also often then asked to pay extra for our mini awning. Perhaps small campervans, not requiring drainage etc, could be classed separately to the much larger units.
3 votes -
I think it would be a good idea if you had recommended fully serviced pitches. I often plough through your fab sites looking for fully servi
Good idea pls advertise fully serviced pitches. I am of the older customer and don't want to be carrying water ECT. None of your sites advertised on first page this fact. It would be great to go to your page and see fully serviced. Instead of near beach ECT. Thanks for the opportunity to suggest this. Les
3 votes -
Have a variety of payment options
Have a variety of payment options available rather than paying in full or taking deposit and the remaining amount before the date of booked holiday;
For example,
Having other payment options like paying a certain amount each fortnight or every 4 weeks until the full amount is completely paid prior to the date of the holiday, so people can budget for there holiday3 votes -
Combine multiple stays into one touring trip !
Hi, myself & my boyfriend will be touring Cornwall in a Campervan for a week and found it frustrating that we had to book each campsite separately! A 'touring' option where you can pay one deposit and plan your route would be very helpful!
Also an App would be even better ;)
Thanks,
Nicky3 votes -
VIEWING FIGURES GO DOWN DRAMATICALLY IN SEPTMEBER SO START ADVERTISING THE LOG PODS, SHEPHERDS HUTS, ETC MORE AS PEOPLE MAY NOT WANT TO CAMP
LATER IN THE YEAR. a MORE COMFORTABLE WAY OF GETTING A CHEAP BREAK SHOULD STILL BE ON PEOPLES MINDS ESPECIALLY IF THEY HAVE NO CHILDREN WITH THEM.
3 votes -
Check information
Cross Key's site Sommerton states this site is Adults Only but camping bank holiday weekend and there are children here!
2 votes -
add tick boxes to the search list...
...so that I can select a number of campsites that sound cool and narrow down my search
2 votes -
Clarify distance statistic
I booked a campsite based on the distance given to a venue I was attending an event at, where a site came at the top of the list being only 3.1 miles away. I've since looked on google maps and it's apparently 9 miles away, so I think pitchup must be calculating the distance based on a straight line rather the actual distance by car / on foot. This statistic was misleading and didn't clarify on the site, as a result I had to cancel and lost some of my deposit.
2 votes -
Please install a "booking amendment" button on the customer portal
an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!
4 votesThank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.
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2 votes
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