258 results found
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Instagram
I would like to add the link to my instagram in my camping page.
Thank you!1 vote -
Add salutations to the booking form so our confirmation is correct
Add salutations to the booking form so our confirmation is correct, looks more professional
1 vote -
Have a link where you can pay off some of the holiday before being sent a reminder
A link on your account that allows you to chip away at the full price of the holiday in advance without being asked for money on a set date. Ie pay off £20 her or £40 there a week or fortnight
7 votesThanks for your suggestion. Currently we are working on way to pay in full, but will evaluate this idea later in the year.
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Remove 'priced per person'
When setting up the Pitch Type, it would be better to completely remove 'Priced per person' from the Pricing Method. This would force campsites to put in a pitch price where we could ask them to include the car and two adults minimum. As it stands, having it priced per person offers them an easy way out as there is no flat pitch rate which would cover extras and persons we would like included (e.g. 2 adults and 1 car, although there may also be other extras potentially).
It might also be worth having one car and two adults included…
1 vote -
Allocation coverage %
It would be great to have the % of days' allocation covering the opening period of the campsite automatically calculated and showing somewhere on the portal.
With this, we would be able to set a threshold which needs to be met for the section to be complete and activation requested, e.g. minimum 80% of days covered by allocation to set live.
There will always be exceptions for a variety of reasons but having a threshold would make it a bit more consistent and manageable for us as well as the campsite owners.
Having this allocation coverage % would help make…
1 vote -
1 vote
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Let users know when a site is not legal.
There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!
4 votesThank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)
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Add an "Important to know before arrival" section to the booking confirmation
How about having somewhere where we can enter information that folk will receive on their booking form and therefore stand some chance of them reading it before arrival?
I mean things like: “Please don’t bring your own wood as our young son provides this at a reasonable charge” or “we’ll charge your phone and no cost whilst you’re here”
Thanks
Jules
1 voteThe existing “Notices” field appears prominently on the booking confirmation email and page, as well as on each listing page. Please use the ‘request change’ button if you wish to add anything to this box.
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6 votes
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Enable popular locations eg new forest, Peak District
If I type in New Forest or Peak District it doesn't recognise the location. Search should be enabled by popular search entries not limited to counties. Even if there is a way it is not straightforward/user friendly and the best way is through the standard search bar
1 vote -
Explain how one cn change their 'name' on the screen mine is Nigel_h5 and I would like to ad my own title
Hi I want to change my personal 'name' on this site, how does one actually do that
1 vote -
Embed booking facility in my website
I would like to embed my booking calendar in my website, does pitch up allow iframing or html pasting of the code so we can just stick to the one booking system as your works perfectly and our campsite is currently using you.
1 vote -
fix calendar
Use drop down boxes to select dates as current way to input is really annoying!! The dates jump off when you try and add more makes website irrutating
3 votes -
Enter an ETA that is compulsory
Is there any way we can encourage customers to tell us their estimated
Please could you add a compulsory time of arrival (ETA) because when we receive the booking from you I still have to ring them up or send an email to ask them their ETA. I know you have it on your system but customers do not seem to be filling it in. Can you help at all?
2 votes -
Footpath Photo Bug
Hi Support - walking on Air homepage footpath photo needs to be smaller pix resolution - takes too long to load/open.on iphone etc
1 vote -
1 vote
Thank you for your feedback: is this on the green calendar in the campsite listing page?
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Tent Site for 1 Night in August
My wife and I wish to tent at your site on August 3rd for 1 night. Do you have space and do we need to pre-book? Electricity would be nice but not mandatory.
Thanks,
Robbin1 vote -
Put pictures of the campsite's facilities on website not people sitting outside their tents
I need to know what the site is like not who is there
10 votes -
staff log in with less admin rights?
Hello, is there anyway I can let our staff log in to update just availability? I don't want to give them my login and password in case they accidentally mess something up!
1 vote -
Allow offers/promtions to be set up for specific nights i.e just midweek nights
Help us fill midweek low season by allowing us to set up offers and promotions for midweek nights.
1 vote
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