166 results found
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5 votes
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Ferry costs
Great site BTW. I booked 3 nights stay on a site on the Isle of Wight. This was £63.. After I booked .. I went to the ferry booking site.. £124 for the return sailing. I didn't think that a ferry trip across a couple of miles of water could be so expensive. I must admit that if I had done the ferry site first I wouldn't have booked a campsite on I.O.W.
Can I suggest that you put a advisory pop up Or at least an advisory note to check ferry prices and availability before booking a camp site…1 vote -
Please install a "booking amendment" button on the customer portal
an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!
4 votesThank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.
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Let users know when a site is not legal.
There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!
5 votesThank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)
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7 votes
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Footpath Photo Bug
Hi Support - walking on Air homepage footpath photo needs to be smaller pix resolution - takes too long to load/open.on iphone etc
1 vote -
Put pictures of the campsite's facilities on website not people sitting outside their tents
I need to know what the site is like not who is there
12 votes -
expand to australia, love it!, but ....
the search design is great, shame its not in australia (ie worldwide).
The key best experience is that you can select a location by 'radius'.
This saves the user lots of time locating places with in a specific area.
But once you have selected the radius and a result is offered (0 for australa) the radius is gone. I would like to go directly into my next search (this would save me time from that window).
Wish you well!
1 voteThanks Karin – plans afoot!
We do have search by radius but only for “point” searches…try Glastonbury or Croyde and you’ll be able to change the radius. If you do a new point-based search it’ll come back.
Watch this space! -
Make it clear to people at the end of season that the facilities are not available
If I had known that there was no swimming pool, shop, bar, restaurant or wifi when I was booking, I would have opted for renting an apartment as a wet field with no facilities in a camper van is not a holiday. It is more of an endurance test. I needed wifi to keep in touch with work and was very inconvenienced by not even having that. Added to that, the tv did not work without wifi so we had to watch DVDs. I am extremely disappointed and feel cheated that I paid almost £100 for a wet field and…
1 vote -
1 vote
Please could you let us know which campsite? Campsites enter their own allocation on Pitchup.com so if you’ve booked then it should be open.
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'motorcycle friendly'
add to search for motorcycle friendly sites. This should also include approach onto site as gravel is not the motorcyclists best friend. Also on sites I need to know that I can park my vehicle next to my tent and whether I am allocated a pitch or I can choose where to pitch in the given field.
1 vote -
this is not wild camping
this site is not about wild camping. Do you know what wild camping is about
5 votes -
VIEWING FIGURES GO DOWN DRAMATICALLY IN SEPTMEBER SO START ADVERTISING THE LOG PODS, SHEPHERDS HUTS, ETC MORE AS PEOPLE MAY NOT WANT TO CAMP
LATER IN THE YEAR. a MORE COMFORTABLE WAY OF GETTING A CHEAP BREAK SHOULD STILL BE ON PEOPLES MINDS ESPECIALLY IF THEY HAVE NO CHILDREN WITH THEM.
3 votes -
How to Deaf communication if requirie
Please improve to services how to access this deaf disabitliy comunication alike email or chat online about requires
1 vote -
put in a tick box for eco / green holidays
Many people want to have a holiday that doesn't cost the earth in carbon emissions, putting a search that enables that person to look for somewhere that is off grid, composting loos, close to nature etc will help that person.
2 votes -
Add more areas in Wales
At the moment, the only options are South Wales, North Wales and West Wales. What about Mid Wales? Or East Wales? Or Powys?
1 vote -
The ability to remove sites that you've ruled out from your search results.
The ability to remove sites that you've ruled out from your search results.
9 votes -
Make reviews editable
I added a review and when I saved it and read through again I spotted some written mistakes. I don't know how to correct them now.
Spelling check would be good idea or possibility to edit what I added19 votes -
Check your gps coordinates
For the follwing site at least, the gps coordinates are wrong. I believe they should be 51.99082°N, 1.37282°W, not the figure you give below. I believe i have also noticed this with another site in the past.
Cheyney Manor House
Cheyney Manor, Barford, St Michael, Oxfordshire, England, OX15 0RJ
020 555 123452.4391°N 1.6704°W
1 vote -
Combine multiple stays into one touring trip !
Hi, myself & my boyfriend will be touring Cornwall in a Campervan for a week and found it frustrating that we had to book each campsite separately! A 'touring' option where you can pay one deposit and plan your route would be very helpful!
Also an App would be even better ;)
Thanks,
Nicky3 votes
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