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257 results found

  1. Enter an ETA that is compulsory

    Is there any way we can encourage customers to tell us their estimated

    Please could you add a compulsory time of arrival (ETA) because when we receive the booking from you I still have to ring them up or send an email to ask them their ETA. I know you have it on your system but customers do not seem to be filling it in. Can you help at all?

    2 votes
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    Under review  ·  0 comments  ·  Admin →
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  2. Please install a "booking amendment" button on the customer portal

    an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!

    2 votes
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    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.

  3. How about replying to messages that site owners send to pitchup ?

    For years I have submitted amendment requests via the Pitchup portal; no-one ever did anything about them and I always had to contact a "Manager". Recently, the "Manager" suggested I contact them direct...guess what ?!

    I sent my request on 28/7...no reply
    I chased it on 7/8...no reply
    It's now 12/8 so what do I do ?!

    I understand that people might be on holiday but have you heard of the auto-reply/auto-responder ?????

    2 votes
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  4. Get climbing spots for places to go section

    1 vote
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  5. Get cycling routes for places to go section

    1 vote
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  6. "See what Pitchup is doing in your area to care for the Environment"

    Pitchup hosts various clean-ups of national parks or trails that could use the litter pick-up. BBQ for volunteers. At all times, Pitchup encourages care for nature, the beauty of the UK.

    1 vote
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  7. "Top Ten Touring Tips"

    Inspired by caravancamping.co.uk...or maybe the homepage offers "touring tip of the day" submitted by John Johnson. Similar to google's tip of the day.

    1 vote
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  8. Show me when and where the wildflowers are

    Load as "events" perhaps with months, locations, photos.

    1 vote
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  9. add horticultural activities and sites, perhaps from RHS

    1 vote
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  10. add a section on mountain trekking or skiing

    1 vote
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  11. add battlefields from before 991!

    Some of the great Viking battles preceding this should be included - all the Alfredian ones.

    1 vote
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  12. add a section for vintage vw campervan hire. A section detailing locations for hiring these classic

    Vintage VW campervans, airstream caravans, yurts and tipees: - alternative types of camping and where they can be found.

    1 vote
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  13. Section for renting camping equipment

    1 vote
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  14. value for money

    how about putting sites on that people think are real value for money as it is getting more expensive

    1 vote
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  15. have a situations vacant for campsite, were currently looking for cleaner & maintaince persons

    1 vote
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  16. implement site safety grading

    Show level of site safety facilities.
    Criteria to include eg nearest or miles to nearest chemist / doctor / hospital / rescue centre / point of contact. Fire safety / proper 1st aid facillities (not just an "off the shelf 1st ade kit) / nominated trained 1st aiders / life saving equipment particularly where there's water and the condition of all the above equipment and facillites.

    1 vote
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  17. any campsites hat like poets

    new to your site

    1 vote
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  18. I thought you had a search key for sites that let over 16s camp by themselves?

    Could you put that on? Its a nightmare finding a place where nice post GCSE 16 year olds can go without their parents.

    1 vote
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  19. Take a look at how the map works when using an iPad

    It is Very difficult to close in on a location on the map using the arrows and magnifying glasses, need to improve this as the map option is very useful

    1 vote
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  20. Have the ability to prevent someone from rebooking through Pitchup if their behaviour was inappropriate

    1 vote
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