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Help us improve!

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

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174 results found

  1. I find it frustrating if travelling by bike, alone I pay the same for my tiny tent as a family of 4 with a large car. Reduced rates for sustainable travel and lone campers should be encouraged

    4 votes
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  2. The map search view shows ferries at "Sharpness Old Docks" and "Lydney Harbour".

    There''s definitely no ferry anywhere at Sharpness and I can find no evidence to suggest there's one at Lydney either.

    These markers should be removed.

    4 votes
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  3. Remove AI summaries of reviews. There is way too much AI rubbish on the internet and customers are capable of reading reviews for themselves.

    4 votes
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  4. 4 votes
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  5. A filter for finding sites which charge per person rather than per site would be invaluable for solo campers. Most sites charge per pitch and allow up to 4 or 6 people which can be good value if you are a group of 4 or 6 people - but terrible value if you are solo.

    4 votes
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  6. 4 votes
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  7. 4 votes
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  8. 4 votes
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  9. 4 votes
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  10. The ai is less useful than filters. I was sent an email of sites with hot tubs. Absolutely none of them have hot tubs.

    4 votes
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  11. When you go to view a site after a filter has been applied, there is no back button, which is very frustrating.

    4 votes
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  12. The ability to share places seems to of vanished since the website changed on mobile.
    Its making it very difficult to arrange trips with other people when you can't send links externally.

    4 votes
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  13. If a Campsite isn't fit for use it needs to be acknowledged. Ashton Hall Campsite is appalling. The pitches have no stone and are full of moss and mud. The road is a danger to our vehicles. If you happen to come across the owner/manager beware as he is very aggressive in his nature. We arrived and left the same day due to how awful the man was to both myself and my husband. Other customers were complaining about the mud saying their outfits were filthy. I lost £140, they wouldn't refund me. I felt abused enough to raise a…

    3 votes
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  14. When contacting sites to ask for photos when they've ticked 'play area' in their Features section, some sites just send a photo of an empty field or area of the camping field where children are permitted to play. Usually we would interpret this box being ticked to mean that there is some kind of play structure, swings etc.

    I think changing the term in Features from Play area to Playground might help avoid confusion as it implies more of a created playground than just an area for playing. I'd say this comes up maybe 25% of the time. It would…

    3 votes
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  15. 3 votes
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  16. Too many caravan club sites are being advertised on pitchup and not all campers/caravaners are a member. It is incredibly frustrating having to scroll through loads of sites stating that you must be a member of the caravan club etc. An option to filter these out would be very helpful

    3 votes
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  17. I specifically searched for sites that allow campfires, and bought my ingredients based on cooking on a firepit, but when I got there the site did NOT allow campfires. I also nearly booked a site that is classed as allowing campfires then re-read the description and it said specified "no campfires or barbecues".

    3 votes
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  18. Lots of parks only sell caravans, why not identify them

    3 votes
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  19. Fantastic website - really useful, but I had to keep swapping from one listing to another to compare campsites, which got a bit confusing as I was looking at 13 favourites! It would be great to see several listings at once to compare key features & narrow down my choices.

    3 votes
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  20. Allow site owners to add ebike charging as a feature, would also be useful to have phone charging listed as a feature. For people cycle touring these can both be essential.

    3 votes
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