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Help us improve!

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

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137 results found

  1. i think it would be a great idea to show the prices per night for a caravan or campervan & per person etc. :)

    1 vote
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  2. cannot save new settings? no save button

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  3. 1 vote
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  4. 1 vote
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    1 comment  ·  Admin →
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  5. We like to give customers the option to donate £1-£5 to the AONB who look after the beutiful landsacpe that surrounds out site and upon which many of of our campers stroll. A simple dropdown box would suffice. Clearly we'd ask you to allow for this post commission calculation!

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  6. Skegness fields site seems to accommodate twin wheeler Motorhome and cab and trailers units as they have 5 onsite this week (posted this because when booking it says no tag axle)and maybe deterring others 👍

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  7. Please can you add a search feature for sites where continental touring caravans (caravans built with the door on the right-hand side) ARE permitted.

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  8. Pitchup is a great idea, it needs to be bigger though! It needs to be the Booking.com or airbnb of camping.

    Suggest you mobilise Pitchup customers to help you scale.

    Provide a money off voucher to customers for every campsite they recruit onto Pitchup.

    Put together a new section that has a campsite recruitment form in a range of languages that campers can give/send to campsites.

    By giving cash back you can encourage people to do a campsite recruitment drive to make their next holiday cheaper.

    Replicate the airbnb/uber ratings model, so no-showers are marked down. Giving PitchUp a real…

    1 vote
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  9. There's a huge difference between campfires on the ground and open fires in raised firepits. Many camp owners don't object the latter, they are less harmful and better contained.

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  10. You appear to have changed the booking area of the website considerably over the last few weeks/months and I have to say it is not working for me.

    Firstly there is some sort of bug that if I change the dates (for example I am booking different sites back to back for one week, or different trips) then it randomly defaults back to the first dates I had searched with and the availability and pricing is wrong.

    This may be used error, but I also cannot find all the old filters - electric hoopkup, campfires permitted, dogs permitted - meaning…

    1 vote
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    1. Could have the option to rename a folder in our Favourites section please?
    2. Could our Favourites folder have the information about when a campsite is due to open, so that we can pick our next trip at a glance?
    3. Thank you 😋
    1 vote
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  11. the search design is great, shame its not in australia (ie worldwide).

    The key best experience is that you can select a location by 'radius'.

    This saves the user lots of time locating places with in a specific area.

    But once you have selected the radius and a result is offered (0 for australa) the radius is gone. I would like to go directly into my next search (this would save me time from that window).

    Wish you well!

    1 vote
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    Thanks Karin – plans afoot!
    We do have search by radius but only for “point” searches…try Glastonbury or Croyde and you’ll be able to change the radius. If you do a new point-based search it’ll come back.
    Watch this space!

  12. 0 votes
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  13. 0 votes
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  16. It'd be really useful to be able to workback fromthe reviews to a campsite, rather than find a capsite, then look at the reviews...

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