Help us improve! (provided by Uservoice)

Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.

Help us improve! (provided by Uservoice)

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  1. Cross Key's site Sommerton states this site is Adults Only but camping bank holiday weekend and there are children here!

    1 vote
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  2. Cross Key's site Sommerton states this site is Adults Only but camping bank holiday weekend and there are children here!

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. we are a family of 7, so a twin axle was our only choice

    as we are searching and think we have found our perfect campsite, we read in small print, Twin axle not accepted

    if you had it already as a narrow down selection, it would make is so much easier to research the sites

    1 vote
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  4. When users are giving scores about various camp-sites, they are asked to score in the relevant areas: Overall, Location, Value for money, Quality of Accommodation, Facilities/Activities, Customer Service, Child Friendliness, Cleanliness and WiFi.

    When campers are giving these scores, they should be asked to give the reasons behind their score. This would help site owners to constantly improve their facilities and services they offer. For example, if an individual has had a good stay on which ever site they have stayed on, they could leave good scores (i.e. 9 or 10) for all areas. This does not, however, allow the…

    6 votes
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  5. There's a JS error in all desktop and mobile browsers. Nobody can book. On pressing 'Book Now' the payment form is shown briefly, then the page redirects to listing. You can stop the form refreshing by pressing <Esc> key quicky, but the ability to enter card details is disabled. Also the page shows 'Your stay is no longer available'

    1 vote
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  6. Because of our ground we can have trailer tents but not tents. This is very confusing when a customer selects tents on the filter and our site comes up, only for it to say not suitable for tents in the description.

    1 vote
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  7. 1 vote
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  8. 4 votes
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  9. 1 vote
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  10. 1 vote
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  11. building site in campsite

    1 vote
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  12. ive lost money booking with you...
    its not a lot, granted, and i'm not going to chase you for £1.50 but this rather an unfair practice to customers in my position.
    As a single person I booked a nights camping at Hendra in Newquay as it was the cheapest that was available on your site.
    The booking went through, my account was debited and the following day i received a phone call from Hendra telling me they are a family site and do not accept booking from individuals.
    I was refunded, but not the full amount. I assume that was…

    2 votes
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  13. Very poor amenities they were FILTHY .Not a single activity available which was totally unacceptable for a so called activity centre. An absolute disgrace

    1 vote
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  14. I have a privately owned mobile home on a site in West Wales - would it be possible to add privately owned caravans for rent on this site as I am struggling to find a website with good coverage.

    1 vote
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  15. I looked at your listed sites for greater London and I think it would be a good idea to list whether or not they are in any charging zones ie-emissions zone.

    1 vote
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  16. There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!

    4 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)

  17. add an EV Charging station tick box for visitors searching for places they can recharge their plug-in car safely.

    1 vote
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  18. 1 vote
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  19. 1 vote
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  20. Make a reservation that you can cancel within a small amount of time

    1 vote
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