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250 results found

  1. Allow the customer to choose their username

    4 votes
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  2. Ensure that campsites inform customers prior to booking of the possibility of being allocated a pitch next to a road

    1 vote
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  3. You put a search facility in for disabled service provided, i,e showers toilets, wheelchair accessible. we have the DDA now also.

    Disabled facilities

    1 vote
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  4. Please install a "booking amendment" button on the customer portal

    an amendment button where customers can simply put in their original booking ID, select extras and then make an additional payment - you are losing out on extra commission by not doing this and the customer satisfaction rate will go even higher!

    2 votes
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    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thank you for this suggestion. Adding extras is a fairly rare requirement on the whole but we are working on a solution to amend all aspects of the booking, which is unfortunately not a trivial change.

  5. Check the campsites legitimacy

    building site in campsite

    1 vote
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  6. ive lost money booking with you... its not a lot granted but i feel rather conned.

    ive lost money booking with you...
    its not a lot, granted, and i'm not going to chase you for £1.50 but this rather an unfair practice to customers in my position.
    As a single person I booked a nights camping at Hendra in Newquay as it was the cheapest that was available on your site.
    The booking went through, my account was debited and the following day i received a phone call from Hendra telling me they are a family site and do not accept booking from individuals.
    I was refunded, but not the full amount. I assume that was…

    2 votes
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  7. Have a link where you can pay off some of the holiday before being sent a reminder

    A link on your account that allows you to chip away at the full price of the holiday in advance without being asked for money on a set date. Ie pay off £20 her or £40 there a week or fortnight

    6 votes
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  8. Clean male toilets and advise of no activities

    Very poor amenities they were FILTHY .Not a single activity available which was totally unacceptable for a so called activity centre. An absolute disgrace

    1 vote
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  9. add private mobile homes for rent

    I have a privately owned mobile home on a site in West Wales - would it be possible to add privately owned caravans for rent on this site as I am struggling to find a website with good coverage.

    1 vote
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  10. there is no information on the greater london campsites about who is in the emission zone

    I looked at your listed sites for greater London and I think it would be a good idea to list whether or not they are in any charging zones ie-emissions zone.

    1 vote
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  11. Let users know when a site is not legal.

    There is a site behind where I live in breach of all planning permission where users go and have no idea! The users I have met are quite appalled that they had no idea. They would have liked to know before booking!

    4 votes
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    4 comments  ·  Admin →
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    Under review  ·  AdminPitchup.com (Admin, Pitchup.com) responded

    Thank you for your message. Campsites do not necessarily need planning permission to operate however we react to any concerns raised. Without knowing which campsite you are referring to, it is difficult for us to implement your suggestion :-)

  12. add an EV Charging station tick box for searches

    add an EV Charging station tick box for visitors searching for places they can recharge their plug-in car safely.

    1 vote
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  13. Get the locations right for your major landmarks!!! Bolesworth Castle is not in Tarporley!!!!

    It's not hard. I've made a reservation based on this!!

    1 vote
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  14. Allow more than 10 sites to be seen on the Spanish map at one time

    1 vote
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  15. add a "Comparison" feature to help users narrow down their options.

    Fantastic website - really useful, but I had to keep swapping from one listing to another to compare campsites, which got a bit confusing as I was looking at 13 favourites! It would be great to see several listings at once to compare key features & narrow down my choices.

    3 votes
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  16. to take us as Partenair !

    Dear everybody,

    We are a team of 6 people, in different parts of France (Paris, Caen, Nice, Vannes, Poitiers) and are used to work in customer relation.

    Best regards,

    Anne Etourneau

    We'd love to help you to spread your website on french territory.

    If you're interested please get in touch, ready to give you all information you could need.

    7 votes
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  17. Put pictures of the campsite's facilities on website not people sitting outside their tents

    I need to know what the site is like not who is there

    9 votes
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  18. Put the truth on your web site

    I have recently stayed at your site and it was the worst site I have ever been on. People shouting kids screaming cars revving wheelspinning late at night.
    Then when you go you have to be gone by 10 am and if not then a person on a quad bike starts saying you have 5mins or charged for day

    1 vote
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  19. Live Chat Providers UK for websites

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    1 vote
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  20. FREE LIVE CHAT SOFTWARE

    Rapid Live chat software Company provides Trained Live Chat Operators for your websites 24*7 http://www.rapidlivechat.co.uk/ in order to increase your sales inquiry through Live Chat Support and also FREE TRIAL PERIOD for first month through Live Chat Support.

    4 votes
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