34 results found
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Show Loo of the Year Awards on listings
A very important consideration is cleanliness and facilities in the amenity block so this would be a useful award to show
2 votes -
A smaller "view us on pitchup.com" button
for if you don't have a lot of space to put the banner. Or have a restricted amount of space.
2 votes -
Marketing Preferences
Currently, we are unable to contact customers who book through the platform for marketing purposes, as there is no option for guests to opt in to receive communications from the site they are booking with. This limits our ability to share important updates, future offers, and relevant information that could enhance their visit and encourage repeat bookings.
We would like to suggest the introduction of an opt-in feature at the point of booking, allowing customers to consent to receiving marketing communications directly from the venue. This would ensure compliance with data protection regulations while also benefiting both site operators and…
1 vote -
Suchfunktion Belegungskalender
Suchfunktion Belegungskalender
1 vote -
Please add an edit function for manually entered bookings
I would like to be able to edit externally booked reservations that were manually entered into Pitchup, without having to delete and recreate them first.
1 vote -
Forse dobbiamo cambiare il nome dell'annuncio?
Non ho mai ricevuto prenotazioni da voi quindi forse abbiamo sbagliato qualcosa nell annuncio, cambiamo il nome?
1 vote -
Rentable Boats on Pitchup?
Two sites have enquired to the possibility of having boats on Pitchup as an “atypical” rental product.
My suggestion is two-fold: 1. Enquire as to the feasibility of allowing rentable boats on Pitchup as a listing. 2. Modifying the portal Pitch type categories to allow for boats, not just moorings.Camping de la Rivière - Offers small boats that are fixed in place and operate in the same way that a lodge or mobil-home would, just on water.
https://www.campingdelariviere.com/en/accomodations/Why Not - Offers a more conventional boating experience. Moored in place overnight but free to move, sail around during the…
1 vote -
Terms and Conditions - Drones Options
Please could there be tick box options in the Terms and Conditions section with respect to flying of drones on site, e.g. permission required to fly drone, the flying of drones is not permitted etc. This has been triggered by a complaint regarding a breach of privacy.
1 vote -
FAQs regarding refusal of entry to site and customer flagging.
FAQ section on how to report a refusal of entry to a site to Pitchup would be appreciated. We’ve had an incident recently with a regular Pitchup customer that due to misbehaviour on arrival at the site, refusal of entry would have been preferred, but we are unaware of the Pitchup position on this. Although a rare and isolated matter, this type of situation does carry a risk of escalation, which it did in this case with further instances of misbehaviour for the duration of the stay. Whilst Pitchup has a process for handling an associated malicious review from the…
1 vote -
1 vote
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1 vote
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Highlight en-suite facilities in glamping pods
I would like to see a filter added so guests can select en-suite. It is difficult to differentiate between those units which are plumbed in and provide a kitchen and bathroom within the unit as opposed to just sleeping accommodation.
1 vote -
Tariffs
Add the ability to offer cascading tariffs to the backoffice
1 vote -
Have a booking system to put on our own website?
Or a link option to enable all bookings put through yr site?
1 voteThanks for the suggestion. The link http://www.pitchup.com/campsites/England/South_West/Cornwall/Liskeard/little-upton-boutique-belltents/ will take users to your page but we’re working on something more integrated.
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