177 results found
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ive lost money booking with you... its not a lot granted but i feel rather conned.
ive lost money booking with you...
its not a lot, granted, and i'm not going to chase you for £1.50 but this rather an unfair practice to customers in my position.
As a single person I booked a nights camping at Hendra in Newquay as it was the cheapest that was available on your site.
The booking went through, my account was debited and the following day i received a phone call from Hendra telling me they are a family site and do not accept booking from individuals.
I was refunded, but not the full amount. I assume that was…5 votes -
Multiple Pitch types filter option
multiple pitch types in the same search filter, e.g. Tent and Touring Caravan etc. We can then better plan to go away with friends without having to check each site individually if. 1 - they accept the 2 pitch types and 2 - have availability.
5 votes -
Search filter for site charging per person
A filter for finding sites which charge per person rather than per site would be invaluable for solo campers. Most sites charge per pitch and allow up to 4 or 6 people which can be good value if you are a group of 4 or 6 people - but terrible value if you are solo.
4 votes -
Cycling or walker lone camper rates
I find it frustrating if travelling by bike, alone I pay the same for my tiny tent as a family of 4 with a large car. Reduced rates for sustainable travel and lone campers should be encouraged
4 votes -
Fix ferry listings
The map search view shows ferries at "Sharpness Old Docks" and "Lydney Harbour".
There''s definitely no ferry anywhere at Sharpness and I can find no evidence to suggest there's one at Lydney either.
These markers should be removed.
4 votes -
I suggest you stop advertising the price of sites by using the phrase FROM. It makes me so angry You need to change this to match the season
Change the way you advertise sites by lowest price, to include lowest prices by season.
4 votes -
Sharing link
The ability to share places seems to of vanished since the website changed on mobile.
Its making it very difficult to arrange trips with other people when you can't send links externally.4 votes -
Improve/remove ai
The ai is less useful than filters. I was sent an email of sites with hot tubs. Absolutely none of them have hot tubs.
4 votes -
4 votes
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4 votes
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4 votes
Thanks for the suggestion! Have you seen our ‘etiquette’ blog post from last year? http://www.pitchup.com/blog/2010/aug/27/camping-tips-etiquette-checklist-camping-holidays/
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4 votes
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Make Campfire searches more accurate
I specifically searched for sites that allow campfires, and bought my ingredients based on cooking on a firepit, but when I got there the site did NOT allow campfires. I also nearly booked a site that is classed as allowing campfires then re-read the description and it said specified "no campfires or barbecues".
3 votes -
Please inform whoever maybe looking at the initial advertisement adult only or family friendly
I use adult only campsites
3 votes -
Add a filter for kettle pls :-)
that's the idea!
3 votes -
add a "Comparison" feature to help users narrow down their options.
Fantastic website - really useful, but I had to keep swapping from one listing to another to compare campsites, which got a bit confusing as I was looking at 13 favourites! It would be great to see several listings at once to compare key features & narrow down my choices.
3 votes -
List caravan park where I can buy a caravan
Lots of parks only sell caravans, why not identify them
3 votes -
Add Ebike charging as a feature
Allow site owners to add ebike charging as a feature, would also be useful to have phone charging listed as a feature. For people cycle touring these can both be essential.
3 votes -
Remove Ashton Hall Campsite from your site
If a Campsite isn't fit for use it needs to be acknowledged. Ashton Hall Campsite is appalling. The pitches have no stone and are full of moss and mud. The road is a danger to our vehicles. If you happen to come across the owner/manager beware as he is very aggressive in his nature. We arrived and left the same day due to how awful the man was to both myself and my husband. Other customers were complaining about the mud saying their outfits were filthy. I lost £140, they wouldn't refund me. I felt abused enough to raise a…
3 votes -
Check prices
Check prices for weekends and banks holidays ..
I booked a site paid the price on your site, when I got there they put me on a lower priced pitch because it was a Bank holiday weekend.
Maybe ask if they charge more for weekends and bank holidays and put it on your site
But there was no other prices on your site, so I had to take the one they offered3 votes
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